Forward Development Engineer

Pixalate is a leading provider of fraud protection and compliance analytics for digital advertising. As a Forward Development Engineer, you will serve as the technical authority for your assigned product, ensuring clients' needs are met and facilitating their integration with Pixalate's platform.

Responsibilities:

• Serve as the technical authority for your assigned product on every sales call
• Validate technical feasibility, answer architectural questions, and remove blockers
• Ensure clients feel technically confident moving forward with deals
• Partner with CS to define deliverables and KPIs that support Statement of Work (SOW) development
• Own a specific product line as its deep SME in the field
• Manage the technical roadmap for your product within each sales opportunity
• Collaborate with other Solutions Engineers when clients need multiple product integrations
• Provide "outside-in" PRD feedback to Core Engineering on missing market features
• Own technical accountability for your product line within each account
• Work as part of the SE Integration Team to ensure complete client integration
• Remain engaged until your product is live, stable, and proving value
• Use Pixalate AI Agents and internal tools to resolve CS tickets and maintain engagement status
• Translate client's unstructured problems into clean Pixalate configurations
• Map specific data fields and business logic to our platform
• Ensure clients are actually protected in their specific environment
• Build custom reports, feeds, and APIs tailored to each client's workflow
• Author a specific Use Case Document for every engagement
• Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic")
• Establish the official "Definition of Done" for each trial
• Schedule reports for clients where IVT% > 5
• Serve as the first line of defense against churn
• Manually verify that data flowing into client dashboards matches the promised Use Case
• Ensure clients experience their "Aha!" moment — seeing specific dollar savings or risk avoided — before contract signing
• Facilitate detailed technical transfer to Customer Success after contract signing
• Document custom configurations and Use Cases for ongoing support
• Transfer a fully functioning, documented integration to CS post-signature

Requirements:

• Direct, hands-on experience in the digital advertising ecosystem is required for this role
• Candidates must be able to demonstrate working knowledge of programmatic advertising, DSPs, SSPs, Ad Servers, CTV, and/or IVT/ad fraud concepts
• Experience at an adtech company, DSP, SSP, publisher, ad verification platform, or measurement company is strongly preferred
• Strong understanding of data integration, APIs, and system architecture
• Experience translating business requirements into technical configurations
• Background in solutions engineering, technical account management, pre-sales engineering, or implementation consulting
• Excellent verbal and written communication skills for client-facing interactions
• Ability to explain complex technical concepts to non-technical stakeholders
• Experience working cross-functionally with Sales, Engineering, and Product teams
• Proven ability to diagnose and resolve complex integration challenges
• Track record of creative problem-solving in ambiguous technical environments
• Strong documentation and process definition skills
• Willingness to accommodate early morning or late evening calls to align with global teams across US, EMEA, and APAC time zones
• Ability to manage high-volume, multi-client engagements simultaneously
• Familiarity with CTV, mobile app analytics, or data feed integrations
• Experience with trial management and customer success metrics
• Familiarity with ad fraud detection platforms, brand safety tools, or supply path optimization
• AI coding tools experience a plus — deep coding ability is not required