W2 Only|Site Reliability Engineer

Nasscomm is seeking a Site Reliability Engineer to support reliability-driven development and operations. The role focuses on enhancing tools, processes, and best practices while ensuring performance, resiliency, and availability during the development lifecycle.

Responsibilities:

• Facilitate Non-Functional Requirement & SLO Collection and Documentation
• Architecture and Design review for Reliability and Performance identify gaps to be added to the backlog
• Conduct Single User profiling for resource (CPU, Memory, IO, Network) usage optimization
• Create automation framework/dashboard for faster root cause analysis required for issues arises from Non-functional testing
• Be escalation point for issues that Performance testing team can't figure out or need more support
• Takes ownership and proactively identifies issues and opportunities to improve the systems observability and/or reliability that they are involved in and acts accordingly by doing the work and/or providing a plan to be executed
• Identify and configure Observability tools for the given application
• Develop dashboards for SLO/SLIs through configured observability tools
• Create alerts with thresholds for application/Infra issues through configured observability tools
• Enable proactive and predictive monitoring and alerting
• Crosstrain developers in the use of Observability Tools Splunk, Dynatrace, Grafana for issue resolution and application tracing
• Develop automated framework (dashboards and reports) for observability to include automated reports for SLOs and Error Budgets
• Develop automated dashboards/alerts for new functionality/modules
• Develop or support self-healing solutions/framework for repeated prod issues
• Facilitate blameless RCA with the team for Production Issues to develop recommendations for improvement
• Escalation-point for complex issue resolution encountered in Production - escalation path: on-call -?Tech Lead/SME -? TA (Technical Architect)/SRE
• Establish a list of common Stability/Resilience recommendations each team should have in place for all deployments and assist teams with adopting. For existing applications and ensure new development includes the recommendations
• In liaison with Technical Architects, develop automated framework for production readiness checklist to ensure deployments are configured for stability best practices that reduces risk and that error budgets are in a state to accept the risk of upcoming changes
• Facilitate integrating Non-Functional testing into CICD pipeline
• Recommend best deployment strategy and tools

Requirements:

• 6+ Years experience required
• Proficient in SRE Principles and Practices
• Hands on SRE experience with influencing skills on providing solutions and taking decisions
• Proficient in observability tools including Splunk, Dynatrace, Prometheus/Grafana
• Proficient in problem identification and solving
• 5+ years of experience in software, infrastructure, or platform engineering with a combination of the following:
• Scalability, resiliency, reliability analysis of application design/architecture
• Performance Testing/Tuning/Monitoring, maximizing system uptime and availability, ensuring functional and performance SLAs
• Experience in Agile Methodologies and processes
• Experience representing technical viewpoints to diverse audiences and making prudent & timely technical risk decisions
• Experience developing automation
• Experience in understanding end to end application component architecture