Key skills
AnalyticsStakeholder ManagementFigmaPrototypingUser ResearchUsability TestingProduct ManagementCommunication
About this role
Role Overview
- Design and deliver end-to-end user experiences for Humana’s medical benefits products and services
- Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions
- Utilize user research, usability testing, analytics, and member feedback to inform design decisions
- Create user flows, wireframes, prototypes, and high-fidelity designs
- Advocate for accessibility, inclusivity, and design best practices
- Present design recommendations to stakeholders, incorporating feedback and building alignment across teams
Requirements
- Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience
- 5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes
- Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries
- Strong expertise in user-centered design, interaction design, information architecture, and visual design
- Proficiency with modern design and prototyping tools, including Figma
- Solid understanding of user research methodologies
- Experience collaborating effectively with cross-functional teams including product management, engineering, research, and business stakeholders
- Strong communication, presentation, storytelling, and stakeholder management skills
- Demonstrated success using design to improve business and customer outcomes
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off, company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance