Business Analyst II (REMOTE)

Koniag Government Services is seeking a Business Analyst II to support Kadiak and their government customer. This role focuses on driving efficiency and effectiveness within a complex government healthcare environment, particularly in improving workflows and systems as well as implementing a new electronic health record.

Responsibilities:

• Conducting detailed requirements gathering through interviews, workshops, and documentation analysis to define project scope and objectives
• Developing and maintaining comprehensive process documentation, including process maps, workflow diagrams using tools like Visio, and Standard Operating Procedures (SOPs)
• Facilitating collaborative sessions with stakeholders across all levels of the organization to identify pain points, analyze business needs, and present data-driven solutions
• Serving as a liaison between functional business units and technical teams, ensuring that system requirements are accurately documented and understood by all parties
• Providing analytical support for process optimization efforts, utilizing strong problem-solving skills to assess complexities, dependencies, and potential risks
• Developing and delivering training materials and presentations to end-users and leadership to support new processes or system implementations
• Utilizing project management principles and tools, such as Microsoft Project, to assist in tracking project progress, resource allocation, and timely delivery of project milestones
• Playing a key role in change management activities, helping to ensure smooth transitions to new processes and technologies with minimal disruption to IHS operations
• Providing expertise on best practices for business analysis and process improvement, helping to foster a culture of continuous enhancement within the PMO
• Supporting the development of strategic planning documents by providing insights on process capabilities, operational gaps, and future resource needs

Requirements:

• A Bachelor's degree in Business Administration, Information Systems, Healthcare Management, or a related field is required
• 7-10 years of experience in business analysis, process improvement, or project management within healthcare management or operations
• Demonstrable experience helping large organizations, particularly government entities, implement major IT solutions such as an electronic health record
• A proven track record of working successfully in a government contracting environment is strongly encouraged
• Experience in process optimization, requirements gathering, and stakeholder management in a large-scale, enterprise-level setting
• Proficiency in business analysis and project management tools, with a strong understanding of applications like Microsoft Project and process mapping software like Visio
• Ability to obtain a Public Trust
• A PMP (Project Management Professional) certification is strongly recommended
• Working knowledge of modern healthcare data standards and an understanding of the challenges and opportunities within the government healthcare sector
• Demonstrated experience in a leadership or senior role, mentoring junior staff, and fostering a collaborative, respectful, and culturally sensitive work environment