Affirm is reinventing credit to make it more honest and friendly, offering flexible buy now pay later financial products. The Senior Partner Solutions Engineer will provide technical leadership supporting Commercial and Product Partnership teams, representing Affirm's engineering to partners like Shopify and Stripe, and managing long-term technical initiatives. This role involves operational support, solution design collaboration, and driving both technical and business strategy.
Responsibilities:
- Develop detailed project plans, including: solution design, timeline estimation, task break-down, and testing plan
- Provide day to day support for technical questions from external partner stakeholders
- Develop integration support material and documentation for new products, rollouts and features
- Serves as an overarching SME and point of escalation for internal and external teams facing technical challenges
- Make recommendations on integration strategy, platform evolution, infrastructure, and tooling selection to optimize user experience
- Explore the business intersection between our commercial strategy and technical Partnership capabilities
- Contribute to the internal development of pertinent external documentation to strengthen the overall partnership experience
Requirements:
- 4+ years experience in a Solutions Engineering, Partner Engineering, Sales Engineering, Technical Account Management, Solutions Architecture, or any other customer-facing engineering role
- Ability to read and understand multiple programming languages
- Experience with Ecommerce technologies and data models
- Experience and understanding of JSON, HTML, REST API, and Webhook technologies
- Familiarity with the following concepts: integrating UX elements w/ backend services, frameworks, and 3rd party developer APIs
- Experience with alerting and monitoring tools and applications
- Excellent verbal and written communication skills, strong project management skills, capable of influencing internal and external stakeholders to stay on schedule
- Passion and drive to change consumer banking for the better
- experience and understanding of various Partner Types (e.g. Ecommerce Platforms, Payment Processors, Payment Gateways, and Wallets)