Tech Business Analyst II (Salesforce) Job Details | Aflac, Incorporated

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products. They are seeking a Tech Business Analyst II to gather, document, and analyze business requirements while communicating complex technical concepts to non-technical team members.

Responsibilities:

• Communicates and presents complex technical concepts simply and effectively to nontechnical team members
• Participates in identifying opportunities that impact business strategy and system performance
• Works with business stakeholder to gather, document and analyze business requirements
• Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
• Conducts systems analysis with a focus on technical process models and use cases
• Provides testing support and analysis for resolution
• Assesses long term needs, performs gap analysis and makes future state recommendations
• Serves as a project team member for projects of simple to moderate scope and complexity
• Communicates technical concepts simply and effectively to non-technical team members
• Performs other duties as required

Requirements:

• Bachelor's Degree in Computer Science, Business Administration or a related field
• 4+ years of relevant business systems analyst or related experience
• Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
• Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
• Business Requirements
• Jira experience
• Experience working an Agile environment
• Business Processes
• Cost Benefit Analysis
• System Process Flows
• Technical Use Case Preparation
• Technical Requirements Definition
• Flowchart Preparation
• Data Entity-Relationship (ER) Diagramming
• SDLC
• Presentation skills
• Technical Writing
• Technical Communication
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work in a cross-functional team environment
• Detail-oriented with strong organizational skills