advanced technical product manager- Workforce Management (Nashville, TN)

Starbucks is a company known for celebrating coffee and fostering connection. As a Senior Product Manager, you will be responsible for the strategic value, usability, and performance of digital products, collaborating with stakeholders to enhance customer experiences.

Responsibilities:

• Define and align outcomes by partnering with stakeholders to clarify problems, set business and UX goals, and establish target KPIs and measurement plans
• Translate strategy into buildable work by creating clear requirements (epics/user stories/techno-functional specs), defining success criteria, and managing prioritization across multiple deliverables and cross-team dependencies
• Drive execution and learning by leading feature delivery, communicating updates (including executive-ready content), running feature readouts with insights, and iterating based on results

Requirements:

• Bachelor's degree (or equivalent experience in a related field)
• 7+ years delivering complex products in a technology environment
• 5+ years using analytics/optimization tools to inform product planning and prioritization
• 5+ years partnering with design and engineering to deliver customer-facing features, including building roadmaps/backlogs and writing/refining user stories
• 3+ years of experience working with a SaaS Workforce Management platform  - (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred
• 3+ years defining feature, roadmap, strategy, and technical delivery in the workforce management domain
• Master's degree / MBA
• Strong knowledge of Agile development practices, methodologies, and tools
• Technical knowledge of web and mobile applications (and comfort collaborating deeply with engineering)
• Proven ability to influence without authority, communicate clearly, and balance multiple priorities in a fast-paced environment