Product Manager, Billing

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time. As a Product Manager, Billing, you will own a critical part of Omada’s platform that directly enables revenue generation and operational scalability through AI-driven product development. This role involves leading the evolution of billing systems, collaborating with various teams, and leveraging AI and machine learning to enhance billing operations.

Responsibilities:

• The end-to-end billing platform, including claims generation, invoicing, and internal tooling for revenue cycle and accounting teams
• A product roadmap focused on ensuring billing accuracy, reducing manual operations, and accelerating time-to-cash
• Systems that support new product launches, new pricing and packaging, and customer onboarding
• Partner with business teams to open new verticals for Omada’s customers and help our existing business to scale
• Define and execute the billing product strategy, aligned to company growth and operational goals
• Partner closely with engineering, revenue cycle, accounting, and commercial teams to translate business needs and contract requirements into scalable product solutions
• Identify and prioritize opportunities to reduce billing errors, streamline workflows, and improve collection rates
• Write clear product requirements and manage the team backlog to deliver high-impact solutions
• Use data to evaluate performance (e.g., billing accuracy, collection rates) and guide decision-making
• Explore and apply AI approaches to improve billing operations

Requirements:

• 3+ years of product management experience
• 7+ years in market and/or product strategy, product management, general management, software development, consulting, product or business operations
• Prior experience with the B2B problem space in healthcare (ex. Billing, Eligibility, Coverage, etc)
• Bachelor's degree or equivalent industry experience
• Excellent organizational and analytical skills with strong technical understanding
• Track record of delivering results against target metrics with solutions that balance user needs, business goals, and clinical guidance
• Comfortable with ambiguity and skilled at problem-solving with limited resources
• Strong writer and clear communicator
• Able to foster alignment in a group of stakeholders
• Experience with user-centered design practices and methodologies
• Analytical and inquisitive, comfortable using data and user research to drill into the heart of a challenge and identify innovative solutions
• Experience leveraging AI/ML to personalize products and enhance user interactions is highly desirable
• Prior experience in a healthcare setting is a plus