Senior Manager, Home & Cottage Lottery

Company Description

At The Princess Margaret Cancer Foundation, our vision is to create a world free from the fear of cancer. Cancer remains the number one cause of death for Canadians and our top priority is to accelerate cancer research and care.

Our role is to garner support for Princess Margaret Cancer Centre, one of the world’s leading cancer research and treatment centres, through philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving the lives of cancer patients and their loved ones.

Now, we have an opportunity to blaze an even brighter future for everyone affected by cancer.

We will Carry The Fire for cancer patients everywhere, lighting the way forward through discovery, reigniting our commitment to transform cancer outcomes and ease the profound suffering cancer causes patients and their loved ones. 

At the PMCF, every one of us carries the fire for someone else. Join us as we inspire a movement and help us achieve our vision to change the way we understand, diagnose, and treat cancer.

Job Description

Union: Non-Union
Department: Lotteries
Reports to: Senior Director, Lottery
Hours: 35 hours
Salary Range: $90,000 - $105,000 (plus other compensation elements such as bonus, pension, and more)
Status: Permanent, Full-time
Vacancy: New
Posted Date: July 3, 2026
Closing Date: July 22, 2026

The Princess Margaret Cancer Foundation is seeking a highly organized, detail-oriented, and results-driven Senior Manager, Home & Cottage Lottery to support the continued growth and evolution of one of North America's largest charitable lottery programs. 

This individual will play a key role in the day-to-day program execution management, optimization, and transformation of the Princess Margaret Home & Cottage Lottery programs. Working across marketing, operations, finance, analytics, technology, legal, and external vendor partners, this individual will help deliver a best-in-class player experience while supporting strategic initiatives designed to modernize and grow the lottery business. 

The ideal candidate thrives in a fast-paced environment with competing priorities, is comfortable operating in ambiguity, and combines strong project management capabilities with a continuous improvement mindset.  

Key Responsibilities 

Home & Cottage Lottery Program Management 

• Support the planning, execution, and optimization of the Princess Margaret Home & Cottage Lottery programs.  

• Manage key operational workstreams throughout the lottery lifecycle, ensuring milestones, deliverables, and deadlines are achieved.  

• Coordinate across internal teams and external partners to ensure seamless program execution.  

• Monitor program performance and identify opportunities to improve revenue, operational efficiency, and player experience.  

• Support the development and execution of annual lottery business plans, post program reviews and strategic priorities.  

• Assist in managing lottery budgets, forecasts, expense management, and program performance reporting.  

Lottery Transformation & Innovation 

• Play a leading role in executing the Home & Cottage Lottery transformation roadmap.  

• Support implementation of new technologies, processes, and operational capabilities designed to improve program performance.  

• Help identify and evaluate opportunities for innovation within the lottery business.  

• Lead cross-functional projects that improve player experience, operational effectiveness, and organizational efficiency.  

• Document, implement, and continuously improve standard operating procedures and business processes.  

Analytics & Business Performance 

• Analyze sales, player, marketing, and operational data to identify trends and opportunities.  

• Partner with internal and external analytics resources to develop actionable insights and recommendations.  

• Track key performance indicators and communicate findings to stakeholders.  

• Support business case development for strategic initiatives, investments, and program enhancements.  

• Monitor competitor activity and charitable gaming trends to identify opportunities and emerging best practices.  

Cross-Functional Leadership 

• Serve as a key liaison between Marketing, Finance, Legal, Operations, Technology, and external vendors.  

• Ensure projects move efficiently across multiple stakeholder groups while maintaining strong communication and accountability.  

• Support vendor management activities, including coordination, issue resolution, and performance monitoring.  

• Assist in preparing presentations, business reviews, leadership updates, and Board materials.  

Player Experience & Operational Excellence 

• Champion a best-in-class player experience across all player touchpoints.  

• Champion the integration of brand into program strategy and execution ensuring stakeholder alignment to ensure programs reinforce brand equity and support objectives.  

• Support initiatives aimed at improving acquisition, retention, loyalty, and player satisfaction.  

• Identify operational risks and proactively develop mitigation plans.  

• Ensure lottery activities comply with applicable regulatory, legal, and operational requirements.  

Qualifications

• 5–8 years of progressive experience in program management, project management, operations, general management, or business leadership.  

• Demonstrated success managing complex projects involving multiple stakeholders and competing priorities.  

• Strong operational mindset with exceptional attention to detail and follow-through.  

• Experience working in fast-paced environments with changing priorities and tight deadlines.  

• Proven ability to navigate ambiguity and develop practical solutions to complex challenges.  

• Strong analytical and problem-solving skills with experience using data to drive decisions.  

• Excellent communication, presentation, and stakeholder management skills.  

• Experience managing external vendors and cross-functional teams.  

Preferred Experience 

• Experience in lottery, gaming, charitable gaming, fundraising, loyalty, e-commerce, or other regulated consumer-facing promotional businesses.  

• Experience supporting business transformation, process improvement, or operational excellence initiatives.  

• Familiarity with customer acquisition, retention, and lifecycle marketing.  

• Experience working with financial reporting, forecasting, and business case development.  

What Success Looks Like:
In the first 12–18 months, this individual will: 

• Become a trusted operational leader for the Home & Cottage Lottery portfolio.  

• Help successfully execute key transformation initiatives.  

• Improve operational processes and cross-functional coordination.  

• Generate actionable insights that drive revenue growth and improved player experience.  

• Strengthen the organization's ability to scale and innovate within its flagship lottery business.  

• Contribute meaningfully to achieving the strategic goals of the Home & Cottage Lottery program.  

Additional Information

We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.

At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA: Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.

• Experience a sense of purpose that you won’t get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
• We offer a competitive compensation package including competitive salary, incentive pay, health benefits, and Health of Ontario Pension Plan
• We have an open and approachable culture that enables you to bring your best ideas forward
• We will invest in your growth through ongoing learning opportunities, individual development planning, and education assistance programs
• We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.