AI Operations & RAG Architect

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service solution. The AI Operations Engineer will be responsible for building the central knowledge base for the company and ensuring teams can use advanced AI models safely and efficiently.

Responsibilities:

• AI Stack Governance: Administer our AI suite, including Gemini CLI and Claude Code for engineers, and Granola AI for general productivity
• Secure RAG Architecture: Design and maintain the vector databases and data pipelines that power internal AI. Ensure the AI only "sees" what the user’s Google/Okta permissions allow
• Agentic Workflows: Build and tune AI agents using frameworks like LangChain, LlamaIndex and Zapier to automate complex business processes
• Governance-Before-Generation: Implement "Identity-Aware Retrieval" to ensure AI outputs never leak sensitive data to unauthorized users
• AI Security (AI-SPM): Protect the organization against AI-specific threats like prompt injection and data poisoning. Monitor for "Shadow AI" usage
• Performance Tuning: Monitor LLM latency, token usage, and accuracy, optimizing embeddings and "chunking" strategies for better AI performance