Technical Sales Engineer - AC Power, Healthcare

Vertiv is a company that provides hardware, software, analytics, and ongoing services for critical applications. The Technical Sales Engineer – AC Power, Healthcare will support sales efforts by addressing technical questions, interacting with customers, and providing technical guidance to enhance sales growth, particularly in the healthcare sector.

Responsibilities:

• Provides technical review and response to Request for Proposals (RFP) for Vertiv 3-Phase AC Power opportunities for assigned key accounts, or opportunities within assigned territories as needed. Tasks may include specification CDE review/completion, review of electrical drawings submitted with RFP, assistance with initial equipment configurations based on understanding of specification/drawing requirements, and aid with completing project specific bid forms (when required)
• Supports driving sales growth with a specific focus on the healthcare market
• Provides technical support for key accounts including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines, and virtual or in-person design reviews
• Supports budgeting and spec development to maximize success rates
• Coordinates with key accounts to support engagement with targeted consulting engineers, contractors, and general contractors
• Represents the company and actively participates in key customer factory visits
• Travel as required to support key accounts and to support increasing share of wallet within the assigned account by supporting in person meetings
• Participates as needed in account planning efforts and engagement strategies for key clients
• Supports technical proposals, design documentation, and project proposals to aid the design process and delivery to customers
• Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations & engagements including leading customer communications
• Participates in new product development efforts as assigned
• Provides industry feedback to product managers for product improvements and roadmaps

Requirements:

• Bachelor's degree from four-year College or University with emphasis in Engineering, or related technical field, or equivalent combination of education and experience
• 4-8 years of industry sales experience
• Technical knowledge of three phase products and applications
• Industry knowledge and understanding of healthcare market dynamics
• Ability to build relationships and collaborate well with other departments and sales offices
• Able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions
• Able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can communicate with varying technical audience levels
• Ability to attain quota in measured categories
• Strong problem-solving skills