Business Analyst II - Office of Research

The Medical College of Wisconsin is dedicated to facilitating life-saving biomedical research. The Business Analyst II role involves ensuring the operational effectiveness of research systems and optimizing workflows to enhance efficiencies, while also managing projects and liaising between technical and business teams.

Responsibilities:

• Translates business requirements into business solutions; acts as liaison between departmental leaders, staff and information technology staff to design and configure business solutions to ensure business requirements have been met
• Works closely with stakeholders to define business requirements and with technical staff to develop solution alternatives and actively participates in defining objectives to support changing business needs and availability
• Coordinates IT troubleshooting and day to day activities within the department to ensure seamless and minimal downtime of hardware, software and reporting requirements
• May manage small to mid-sized projects/tasks and represent the department on larger enterprise-wide project teams
• Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts
• Coordinates and conducts project team meetings regularly to review project deliverables and deadlines
• Has knowledge and experience in the various techniques to elicit, analyze and communicate requirements within assigned functional areas
• Establishes test plans, test cases and executes testing
• Assists with end user training
• Recommends information technology solutions to meet business needs and coordinates the planning, development, and implementation of these solutions

Requirements:

• Bachelor's degree
• 3 years of experience
• Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security
• Customer support, systems analysis, troubleshooting, problem solving, and listening skills
• Communication skills are a must – both written and oral communication skills to clearly and precisely document and communicate project objectives, scope, business requirements, and project technical implementation components