Senior/ Lead Data Solution Engineer

Meltwater is seeking a seasoned Senior/Lead Data Solution Engineer to join their vibrant team. This pivotal role involves designing and implementing scalable data solutions and managing complex data migration within the Business Applications Team.

Responsibilities:

• Design and Implement Scalable Data Solutions
• Lead the design and implementation of innovative, scalable data solutions using Snowflake and other cloud platforms, ensuring the data infrastructure meets current and future business needs
• Build and maintain data models, integrating data from CRM, product usage, marketing, support, and finance systems to provide a unified and trusted view of customers
• Churn Modeling & Analysis: Develop and implement models (including predictive analytics and AI/ML approaches) to identify patterns and signals
• BI & Dashboard Development: Create and maintain high-impact dashboards, reports, and alerts using BI tool (Tableau) to provide real-time visibility into customer behavior, engagement metrics for leadership and business stakeholders
• Automation & Workflow Optimization: Design and implement automated workflows to trigger proactive interventions, such as alerts
• Cross-Functional Collaboration: Partner closely with Sales, Marketing, Customer Success, Product, and Finance teams to translate business needs into technical data solutions
• Analytics Insights
• Design and deliver analytics solutions to support Sales, Marketing, FP&A and Customer Success teams
• Data Governance & Quality: Establish common metric definitions and ensure high data integrity, accuracy, and consistency across all data sources to build trust and reliability in reporting
• Build and maintain data pipelines: Own ingestion, transformation, and syncing of CRM data, product-usage telemetry, billing data, and third-party enrichment data in Redshift to support analytics workstreams
• Ship dashboards, alerts, and decision-making tools: Improve telemetry into business performance by building dashboards to track things
• Own the BizApps roadmap: Partner with business teams to maintain a backlog of technology engineering work. Proactively identify the next set of capabilities that are needed

Requirements:

• Expert-level knowledge of Snowflake, AWS RDS, MySQL, and data modeling
• Demonstrated ability to architect end-to-end scalable cloud data platforms, supporting analytics, AI/ML, and operational use cases
• Experience enabling and supporting AI/ML workflows, including feature engineering, data preparation for models, and integration of predictive insights into analytics platforms
• Hands-on or working knowledge of Snowflake Cortex, including leveraging native LLM and ML capabilities for use cases such as customer insights, churn signals, text analysis, and automation
• Proficient in SQL and Tableau with experience in building data sources and dashboards for high-level business insights
• Hands-on experience with ETL processes and tools (e.g., Fivetran, Boomi)
• Strong understanding of data security, compliance, and governance frameworks
• Proven experience in cloud cost optimization and performance tuning
• Capable of leading cross-functional teams and projects in a remote/offshore environment
• Expertise in Salesforce CRM, including designing and managing robust integrations with Snowflake to support analytics use cases
• Advanced proficiency in Tableau Analytics, with experience building dashboards, data products, and self-service analytics solutions
• Proven experience designing and implementing AI/ML-driven solutions within modern data architectures, translating advanced analytics into actionable business insights
• Strong leadership skills with a focus on mentorship, strategic decision-making, and driving innovation