Rheem Manufacturing is a company that engineers products for life, focusing on innovation and sustainability. They are seeking a Business Systems Functional Analyst to support and enhance finance-related business processes within their ERP platform, ensuring efficient financial workflows and effective system changes. The role involves close collaboration with finance leadership and technical teams to translate business needs into functional requirements and improvements.
Responsibilities:
- Serve as the primary functional point of contact for ERP related questions, issues, and process improvement opportunities across the business, including responsibility for supporting and optimizing third‑party software platforms that fall within the finance functional domain
- Support the evaluation, onboarding, and functional adoption of new third‑party software tools, including requirements definition, business validation, integration coordination, testing, documentation, and end‑user enablement
- Analyze, document, and design end to end business processes, ensuring alignment between operational needs and ERP capabilities
- Configure and maintain ERP functional settings, workflows, business rules, screens, and user roles in accordance with approved standards
- Govern and maintain ERP master data, including customers, vendors, items, pricing, and organizational structures, ensuring accuracy and consistency
- Partner with business stakeholders to gather and refine functional requirements for system enhancements, new features, and process changes
- Collaborate closely with the Technical ERP Analyst to translate functional requirements into technical designs, configurations, and customizations
- Participate in ERP testing activities, including unit testing, integration testing, user acceptance testing (UAT), and regression testing
- Support ERP upgrades, patches, and release cycles by validating functional impacts and assisting with deployment readiness
- Develop and maintain standard operating procedures (SOPs), training materials, job aids, and user documentation related to ERP processes
- Deliver and support end‑user training, including onboarding new users and reinforcing best practices for system usage
- Assist with change management efforts by supporting communication, training coordination, and post‑deployment stabilization
- Identify opportunities to improve usability, efficiency, data quality, and compliance through ERP process optimization
- Perform other duties as assigned in support of enterprise systems and business objectives
Requirements:
- Bachelor's degree in Information Systems, Business, Operations, or a related field, or equivalent professional experience
- 3+ years of functional experience supporting or working with ERP systems in a distribution, manufacturing, or multi‑branch environment
- Solid understanding of Finance functional areas
- Experience gathering business requirements, documenting workflows, and supporting system configuration or enhancements
- Strong analytical, problem‑solving, and documentation skills
- Ability to communicate clearly and effectively with non‑technical users and operational leaders
- Experience supporting ERP implementations, major enhancements, or system upgrades
- Familiarity with distribution‑specific ERP concepts such as pricing, rebates, inventory replenishment, and order management
- Experience working closely with technical resources on ERP customizations and integrations