Senior Accounts Receivable Executive

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Reporting to the Senior Manager, Accounts Receivable & Accounting Systems, the Senior Accounts Receivable Executive will be responsible for end-to-end Accounts Receivable and Cash Application activities. The role involves accurate and timely posting of customer payments, resolving complex customer queries, performing reconciliations, and supporting month-end close while ensuring compliance with internal controls.

This position works closely with Collections and other finance stakeholders to ensure smooth AR operations and high-quality reporting 

How you will make an impact:

• Process cash and credit card payments, refunds, and special customer allocations accurately and on time
• Perform daily, weekly, and month-end reconciliations including credit card, special customer, and collection reconciliations
• Investigate and resolve complex customer payment queries through detailed analysis
• Prepare journal entries for month-end reporting, including credit card reconciliations and AR trade receipts
• Deliver timely and accurate cash application and AR reports to support business decision-making
• Ensure compliance with internal controls, SOX requirements, and support audits
• Meet defined KPIs and SLAs with a strong focus on accuracy and timeliness
• Support documentation of processes and train new hires on cash applications and reporting

What we are looking for:

• Bachelor’s degree in accounting. Master’s degree in commerce or MBA preferred
• 4+ years of experience in Accounts Receivable or shared services accounting
• Strong understanding of cash application processes, reconciliations, and accounting transactions
• Hands-on experience with SAP (mandatory)
• Advanced Microsoft Excel skills include formulas, VLOOKUPs, pivot tables, and macros
• Strong analytical, problem-solving, and stakeholder communication skills
• Strong knowledge of general accounting principles and AR processes
• Ability to manage high-volume transactions with high accuracy
• Well-organized with strong attention to detail
• Self-starter with a sense of urgency and accountability
• Flexible to work in shifts and support stakeholders across different time zones

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. 

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. 

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. 

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.