Your role as a Server Assistant at a Lowlands Group Restaurant is extremely important to our success. Servers Assistants provide exceptional customer service to each guest on every occasion in order to achieve customer satisfaction. Servers Assistants look for opportunities to exceed customer expectations and offers assistance accordingly.

Essential Functions:

Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
Menu Knowledge
Greets guests when approaching table and matches food items with the correct guests
Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
Friendly & Attentive Customer Service
Service Speed
Maintain a neat, organized front-of-house environment
Completes all opening, running and closing duties as assigned

Qualifications:

Team Player
Team Communication
Performs assigned tasks
Continuous development of food & beverage product knowledge
Customer Service Skills
Ability to maintain professionalism at all times
Ability to communicate clearly
Ability to work well with others
Ability to multi-task

General Physical Demands for the Position:

Servers Assistants will regularly stand for long periods of time, bend, stoop, turn, lift, talk, walk, walk on uneven ground, carry and lift up to fifty (50) pounds. Team lift is required for anything over twenty-five (25) pounds or any awkward lifting.

Server Assistant

Key skills

About this role