Account Manager

PAM.ai is an AI customer experience platform for car dealerships, rapidly scaling with a clear path to becoming a key player in the industry. They are seeking a dedicated Accounting Manager to own the accounting function, improve systems and processes, and ensure compliance and accuracy in financial reporting.

Responsibilities:

• Run the monthly close on a 10-15 day cycle — own the calendar, the checklist, and the deliverables (P&L, balance sheet, cash flow)
• Manage the outsourced accounting partner (Sikich) as the day-to-day owner of transactions, reconciliations, and journal entries
• Produce the monthly financial package for the CEO and CFO — including variance analysis against budget and forecast
• Build and maintain the chart of accounts; refine as reporting needs evolve
• Redesign the end-to-end order-to-cash process: contract → billing → invoicing → collections → revenue recognition → reconciliation
• Own the Stripe / QuickBooks / receivable tracker integration. Establish period-lock controls so closed months stay closed
• Drive collections cycle improvements. Hold the bar above 90% collected within 30 days of due
• Own ASC 606 for our SaaS contracts — multi-element arrangements (subscription, implementation, professional services), recognition timing, and customer-level allocation
• Maintain the deferred revenue waterfall and reconcile bookings, billings, and recognized revenue monthly
• Partner with Sales and RevOps on contract structure to ensure clean revenue treatment from order to recognition
• Maintain ASC 718 stock compensation expense across employee and contractor grants — calculate, book, and reconcile to the cap table
• Account for SAFE notes and convertible instruments at fair value through each reporting period
• Reconcile the equity ledger to Carta and ensure all grants, exercises, cancellations, and modifications are accurately reflected
• Own accounts receivable end-to-end: invoicing, collections, aging, and bad debt
• Manage accounts payable cycle, vendor relationships, and approval workflows
• Implement and maintain controls over cash disbursements
• Prepare for and run the upcoming audit (or review) by a national firm — own the document request list, schedules, and follow-up questions
• Support Series A and Series B diligence — including responding to investor, QofE, and lender requests
• Document accounting policies and procedures so the function scales beyond any single person
• Own the accounting tech stack: QuickBooks today, evaluating NetSuite for the right inflection point
• Own integrations between QuickBooks, Stripe, Rippling, HubSpot, Carta, and other systems as they affect accounting
• Drive continuous improvement of workflows, controls, and reporting