Key skills
CommunicationCustomer SuccessAccount Management
About this role
Role Overview
- Own client relationships and drive growth
- Implement proactive growth strategy for your accounts
- Collaborate across functions to fulfill client needs quickly
Requirements
- Fluent in both English and Portuguese (Mandatory)
- 3+ years of Account Management, Customer Success, Client Services, or similar client-facing experience
- Strong relationship management and communication skills
- Experience interpreting data and using metrics to guide client conversations
- Highly organized with the ability to manage multiple priorities simultaneously
- Self-starter with excellent problem-solving skills and a proactive mindset
- Ability to work independently while collaborating across cross-functional teams
Benefits
- Performance-based commission on top of base salary
- Remote-first culture with a genuine support system (you'll be paired with an experienced teammate during onboarding)