Business Analyst

TrueTandem is a trusted information technology solutions provider committed to the success of their customers, communities, and employees. They are seeking an experienced Senior Business Analyst to support the modernization of enterprise business applications, responsible for eliciting requirements, business process analysis, stakeholder engagement, documentation, and solution definition in support of Microsoft Power Platform applications.

Responsibilities:

• Lead requirements gathering sessions with business stakeholders and subject matter experts
• Analyze and document business processes, workflows, and operational requirements
• Translate business needs into user stories, functional requirements, and other project documentation
• Create process maps, workflow diagrams, and other visual artifacts to communicate business processes
• Collaborate with project managers, developers, architects, and stakeholders throughout the software development lifecycle
• Support solution validation, testing, and User Acceptance Testing (UAT)
• Develop and maintain professional documentation, including requirements documents, user guides, standard operating procedures, and governance artifacts
• Support IT governance initiatives by developing and maintaining standards, procedures, templates, and documentation that promote consistency and quality across projects
• Ensure deliverables align with organizational governance standards, software development lifecycle (SDLC) practices, and established best practices

Requirements:

• Bachelor's degree or equivalent experience
• 7+ years of experience as an Information Technology Business Analyst
• Demonstrated experience leading requirements gathering and stakeholder workshops
• Strong technical and business writing skills
• Exceptional analytical, critical thinking, and problem-solving skills
• Proven experience writing user stories, business requirements, and functional requirements
• Experience creating business process diagrams, workflow diagrams, or process maps
• Excellent communication, facilitation, and stakeholder engagement skills
• Ability to work independently with minimal supervision while managing multiple priorities
• Strong understanding of IT governance, SDLC, standards, policies, procedures, and documentation best practices
• Experience with Agile/Scrum methodologies and Jira/Confluence
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Dataverse, Power BI)
• Experience supporting Federal Government or Department of Defense programs
• Experience developing high quality governance documentation, standards, templates, and process documentation