Proctored Testing Coordinator (Program Coordinator)

Location: Spokane CC Main Campus Spokane

Department: SCC Admissions/Registration

Salary Range: $3,738 - $4,980

Starting salary for this position is: $3,738 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us 

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

Applications will be accepted until 4:00 p.m. PST on 07/13/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Proctored Testing Coordinator (Program Coordinator)

JOB SUMMARY

Under general direction of the Associate Dean of Instructional Support Services, the Proctored Testing Coordinator is responsible for coordinating and administering proctored testing at Spokane Community College (SCC). This position maintains testing schedules, administers tests, performs assessments, maintains records, prepares reports, and assists with training and directing Testing Assistants and work-study students assigned to the SCC Testing Center.

The Proctored Testing Coordinator exercises independent judgment in interpreting and applying testing policies and procedures and serves as a knowledgeable point of contact for questions about assessment services across the college, with external partners, and the public.

This position requires flexibility, including evening availability up to once per week or as required, and may support the Testing Center with check-in and math placement. The Proctored Testing Coordinator works collaboratively with the Proctored Testing Team and across departments to ensure students receive consistent access to testing support.

DUTIES AND RESPONSIBILITIES

• Coordinate day-to-day operations of placement assessment and proctored testing, including scheduling and administering tests, evaluating alternative placement measures, processing assessment results in the student management system, and adhering to applicable policies and procedures. *
• Serve as an informational resource for students, faculty, staff, and external organizations regarding Testing Center services, assessment requirements, and college policies; compose and distribute written informational materials as needed. *
• Communicate assessment results to students and collaborate with college departments to support student onboarding, placement, and retention efforts. *
• Compile and prepare student and program reports utilizing the student management system and other applicable software applications. *
• Coordinate with Spokane Colleges IT staff and external vendors to identify and resolve hardware and software issues affecting Testing Center operations. *
• Train and direct proctors, Testing Assistants, and work-study students to ensure consistent, efficient operation of the Testing Center. *
• Enter and maintain accurate data in college databases and student management systems; manage files and records in compliance with applicable college retention policies and regulations. *
• Utilize word processing, spreadsheet, database, and graphics software to support testing coordination, recordkeeping, and reporting functions. *
• Attend relevant meetings and professional development trainings; assist with the development and delivery of program-related training for faculty, staff, and students. *
• Coordinate the implementation of new assessments, processes, and initiatives, ensuring alignment with Testing Center goals and institutional standards. *
• Monitor Testing Center activities against established program goals and procedures; identify and document variances from program standards and recommend corrective action as needed. Assist with student check-in as needed. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the Spokane Colleges’ strategic plan and perform other duties as assigned.

* Indicates this is an essential duty.

COMPETENCIES

• Collaborates
• Situational Adaptability
• Instills Trust
• Optimizes Work Processes
• Drives Results
• Ensures Accountability
• Communicates Effectively
• Demonstrates Self-Awareness
• Nimble Learning

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• High school diploma or GED.
• Demonstrated customer service experience in a public-facing or administrative role, with the ability to communicate clearly and professionally in both written and verbal form.
• Proven ability to learn, apply, and enforce complex policies and procedures accurately and consistently, with strong attention to detail.
• Proficiency in Microsoft Office or equivalent software, including word processing, spreadsheets, and database applications.
• Ability to work collaboratively across departments and with a diverse population of students, staff, faculty, and community members.
• Ability to independently manage multiple competing priorities in a fast-paced environment while maintaining accuracy and composure.
• Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.
• Ability to work cooperatively with other college departments and individuals to ensure proper coordination of services between departments.
• Availability to work a flexible schedule, including evenings and weekends as required.

DESIRED QUALIFICATIONS

• Associate degree or higher from an accredited institution.
• Experience working in a testing, assessment, student services, or related environment within higher education.
• Experience administering proctored assessments, including enforcing academic integrity policies and maintaining test security protocols.
• Experience or familiarity with student information systems such as PeopleSoft, Ellucian, Banner, or similar platforms.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Visual focus and strain.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Work in an environment of frequent interruptions and distractions.
• Move up to 25 lbs. occasionally. Team lifts are encouraged and to be used at the employee’s discretion.
• Occasional kneeling, stooping, crouching, crawling, and climbing.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12-months, 40-hours a week).
• 6-month probationary period.
• This position is overtime eligible.
• Criminal background check is required.
• May be required to work alternate shifts.
• This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of 11.33 hours vacation and 8 hours sick leave per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  
• Resume.
  
• References – the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu. 

Equal Opportunity Institution

Spokane Colleges provides equal opportunity in education and employment and does not discriminate on the basis of race, color, creed, religion, national origin, citizenship or immigration status, age, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, marital status, genetic information, disability, veteran or military status, or use of a trained guide dog or service animal. Spokane Colleges complies with applicable federal and state civil rights laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, the Americans with Disabilities Act, and Washington state nondiscrimination laws.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Frederick Davis, MA
Chief Human Resources Officer
Spokane Colleges
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040 / ccs.titleix@ccs.spokane.edu.