Business Systems Analysis Manager - Partner Incentives

Cisco is a leading technology company focused on revolutionizing how data and infrastructure connect. The Business Systems Analysis Manager will drive the design and scaling of next-generation partner incentive platforms, leveraging AI and data analysis to deliver innovative solutions while collaborating with cross-functional teams.

Responsibilities:

• Incorporate AI capabilities by interpreting AI-generated insights, demonstrating AI tools for advanced data analysis, and improving strategic decision-making processes
• Partner with business sponsors, architects, and operational teams to gather, refine, and document requirements
• Perform data analysis, process simplification, and platform configuration to deliver scalable solutions
• Collaborate with technical architects and development leads to define and document system capabilities and features
• Build and run user stories, solution blueprints, and functional testing (including regression and progression automation)
• Solve and resolve end-user, partner, and support team issues
• Conduct post-project evaluations to identify improvements and growth opportunities
• Assess risks, dependencies, and downstream impacts while reporting project status to team members
• Apply Agile methodologies, standards, and documentation practices for automation and system maintenance

Requirements:

• Bachelor's degree in Computer Science or relevant Engineering field with strong Computer Science fundamentals and 12+ years of professional experience in designing and building applications
• Hands-on experience with big data in Oracle and Snowflake
• Experience with incentive management, including business processes, data, and architectural concepts related to partner compensation models
• Master's degree in Computer Science or relevant Engineering field with strong Computer Science fundamentals and 10+ years of professional experience in designing and building applications
• Experience with Varicent ICM and GenAI capabilities
• Familiarity with AI concepts, tools, and their application in business analysis
• Ability to interpret and validate AI-generated data and recommendations
• Good understanding of N-Tier architecture concepts and their influence on build, development, and deployment
• Validated experience in incubating, conceptualizing, planning, crafting, and leading ground-breaking projects
• Strong knowledge of Agile development methodologies
• Superb communication, organizational, and collaboration skills to thrive in a team-driven environment