Senior Product Manager, Admin Workflows

Campminder is a company that specializes in software solutions for summer camps, focusing on enhancing the camp experience for children and families. They are seeking a Senior Product Manager for Admin Workflows to oversee the development of operational tools that streamline planning and logistics for camp directors and staff, ensuring safety and compliance. The role involves collaborating with engineering teams and engaging with users to continuously improve product offerings.

Responsibilities:

• Own the product vision, strategy, and roadmap for Campminder's operations workflows - sessions, camper groups, facilities and resources, activity scheduling, transportation and travel logistics, health and safety, as well as operations reporting and analytics - driving initiatives from discovery through delivery
• Build for the people who run camp - camp directors and year-round leadership who plan the season as well as the seasonal staff who execute day-to-day operations on the ground
• Lead ongoing discovery with camp directors, logistics, and health-center staff to understand how camp actually runs today - where the friction, manual workarounds, and risks live - then translate those insights into clear, well-scoped product decisions
• Relentlessly look for the busywork to eliminate and use automation, smart defaults, and AI to protect camp leaders’ time, so they can focus on making camp magical rather than muscling through minutia in the camp office
• Treat safety, compliance, and sensitive data as first-class product requirements - building for privacy, health and medication, auditability, and the regulatory obligations camps are held to, where getting it wrong has real consequences
• Define success metrics for the products you own and hold yourself accountable to them - tracking adoption, operational efficiency, data accuracy, and customer satisfaction - and using what you learn to sharpen the roadmap
• Partner with engineering and design to build operational tools that are dependable under real-world pressure - quick and easy to use during a busy session, resilient when the stakes are high, and trustworthy with the data they hold
• Empower GTM teams - Sales, Customer Success, Support, and Marketing - to confidently position, sell, and support the products you own
• Use AI prototyping tools (Lovable, Bolt, Claude Code, or similar) to rapidly build working prototypes with customers, compressing the feedback loop between idea and validated product direction

Requirements:

• Meaningful experience shipping operational, workflow, or CRM B2B software - you've owned a roadmap where the product is the system of record people depend on day in and day out
• Strong instincts for products where safety, compliance, and sensitive data matter - you've built in contexts (e.g. health, K-12 or youth services, logistics) where accuracy and auditability have real consequences
• A track record of staying genuinely close to users - you've done enough discovery to catch yourself when you're building for the obvious request instead of the underlying operational need
• Comfort designing for complex, interconnected workflows - you can hold a system in your head where sessions, groups, schedules, facilities, staff, and kids all depend on one another, and keep the experience coherent and simple to navigate as it grows
• Tenacious excitement for eliminating busywork and lightening the load - you instinctively look for the manual, repetitive, low-judgment work a user is stuck doing and ask how automation, smart defaults, or AI could do it for them, so their time goes to the decisions that actually need a human
• Enough technical grounding that engineers trust your input - you don't need to write the code, but you understand data modeling, integrations, and reporting well enough to ask the right questions and push back when something doesn't add up
• Clear, direct communication across very different audiences - you can explain a product decision to a camp director who just needs the buses to leave on time, and explain that director's operational reality to an engineering team building the infrastructure underneath it
• A natural comfort with AI prototyping tools - you reach for Lovable, Bolt, Claude Code, or similar to compress the loop between idea and validated direction
• Comfort operating in a fast-moving environment with seasonal intensity - camp operations don't pause, and the people running them need tools that hold up when the season is at its busiest