Business Development Manager - Automotive/Aerospace

Acuren is a trusted provider of technology-enabled asset protection solutions, and they are seeking a Business Development Manager to lead account sales and strategic growth initiatives. This role involves building relationships with key decision makers, managing existing accounts, and overseeing CRM management to drive growth and enhance proposal competitiveness.

Responsibilities:

• Preparing and delivering presentations related to available IS technology and service offerings
• Requesting and measuring satisfaction feedback from clients
• Participating in client stewardship meetings
• Developing higher level of intelligence of customers business needs
• Dealing with client concerns prior to escalation
• Educating clients with potential technology solutions
• Identifying high opportunity industries and geographies
• Participating in local and new market deep dives
• Developing/executing on specific client opportunities
• Playing active role in corporate account ownership
• Actively managing major accounts (CRM)
• Identifying, pursuing and implementing innovative approaches, technologies and/or solutions to client opportunities
• Working closely with the Regional IS leadership to develop and implement regional strategic planning and execution of those plans
• Preparing and making available updated collateral material – brochures, flysheets, PPT presentations, pricing, competitive assessments
• Ensuring regions have active Client retention programs
• Ensuring service excellence to key or strategic clients, focusing on internal systems for staffing, scheduling, invoicing, project execution, and following up to verify client satisfaction
• Collaborating with Acuren corporate BD representatives in aggressive goal setting; communicating and implementing strategies to achieve the goals
• Ensure that organization is situated to prepare bids that win
• Utilizing process for lead generation
• Maintaining effective working relationships with both internal and external clients by engendering an environment of responsive service and frequent communication
• Administer tracking process for bid submissions and results
• Monitoring and responding appropriately where contracts are approaching expiry
• Providing a good example for employees by always directing and performing work in an ethical and reliable manner
• Responsible for attaining or exceeding the annual sales budget for the assigned customers
• Communicates weekly to identify account priorities
• Responsible for inventory forecasts, sales administration of new items, resolving customer supply emergencies and everyday needs
• Has an integral role in new business pitches and holds responsibility for the effective on-boarding of new clients
• Develops sales programs designed to achieve budgeted sales volume
• Focuses on growing and developing existing clients, together with generating new business
• Other work duties as assigned

Requirements:

• 5 years in management positions with direct responsibilities for sales and marketing programs
• Prior experience in the automotive and/or aerospace industries required
• Experience selling technical, engineering, inspection, testing, or industrial services within these sectors is highly desirable
• Demonstrated ability to effectively manage people in an industrial service industry
• University degree in a related field
• Experience successfully implementing and managing sales process principles and practices in a service environment
• Ability to build and maintain strong internal and external customer relationships, proactively gather feedback, and use insights to improve services and strengthen trust
• Approachable, diplomatic, and tactful communicator who builds rapport across all levels of the organization, diffuses high-tension situations, and fosters constructive working relationships
• Skilled at empowering and motivating others, creating a positive team climate, delegating effectively, encouraging shared ownership, and driving high performance
• Capable of scoping projects, setting clear objectives, developing structured plans, allocating resources, anticipating challenges, and measuring performance against goals
• Strong ability to design and optimize workflows, improve efficiency, integrate activities for synergy, simplify complex processes, and maximize results with available resources
• Provides clear expectations and stretch goals, communicates priorities effectively, maintains open dialogue on results, and ensures work is executed in an organized and accountable manner
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent time and project management, interpersonal and communication skills
• Self motivated and capable of working at a high technical and cognitive level
• Comprehensive knowledge of rope access and related industrial services
• In depth knowledge of Customer Relationship Management programs