Zillow is a leading real estate platform in the U.S., and they are seeking a Senior Sales Strategy Business Partner to support their Sales organization. This role involves providing strategic insights and operational support to sales leaders, driving performance through data analysis and cross-functional collaboration.
Responsibilities:
- Serve as a trusted advisor to Sales segment and channel leaders, providing insights, recommendations, and operational support to help them exceed performance targets
- Own the Weekly Business Review cadence for your segments — driving pipeline management, performance tracking, and forecasting accuracy, and surfacing gaps and opportunities for leadership
- Partner with Sales and CSM leadership to design and execute sales plays that drive product adoption, retention, and revenue growth
- Identify process inefficiencies and bottlenecks, then design and lead cross-functional implementation of operational improvements that boost sales effectiveness
- Turn data into decisions: run deep-dive analyses on activation, usage, and productivity, diagnose root causes of performance gaps, and deliver data-backed recommendations to improve CSM productivity and adoption
- Provide analytical input and scenario modeling for territory design, headcount planning, and resource allocation
- Collaborate across GTM Strategy, Business Intelligence, Marketing, Product, and Finance to align on strategic initiatives and ensure seamless execution
- Evaluate emerging tools and automation, including AI, to deepen analysis, scale sales plays, and streamline business rhythms
Requirements:
- 8+ years of experience across Sales Operations, Revenue Operations, GTM Strategy, or Management Consulting, including significant time supporting enterprise software or technology businesses
- A consulting mindset to operational problems — structuring ambiguity, building frameworks, and delivering executive-ready recommendations
- Ability to build credible relationships with senior Sales leaders and influence without authority, with strong executive presence
- Analytical rigor, comfortable with complex datasets and SQL/Excel modeling, identifying trends and root causes, and translating findings into clear, actionable insights
- Ability to communicate with consulting-caliber clarity, synthesizing complex data into compelling narratives and presentations for executive audiences
- A hypothesis-driven approach to tackle ambiguous challenges, spotting opportunities and implementing effective solutions
- A track record of process improvements that deliver measurable impact, and drive alignment across functions in matrixed environments
- Proficiency with Salesforce, Tableau, and sales analytics platforms, and use of modern analytical and automation tools, including AI, to sharpen insight and improve efficiency