Health Information Management (HIM) Analyst

IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application. While a resume may be attached, it will not substitute for a completed application. Incomplete applications will not be considered.

Arlington County’s Department of Human Services (DHS) Quality and Administration Compliance Team is seeking an analytical, collaborative, and detail-oriented Health Information Management (HIM) Analyst to lead the administration and oversight of medical records management and compliance processes. The Compliance Team ensures adherence to federal, state, and local regulations governing records management, privacy, and information handling across DHS programs, including Community Services Board (CSB) mental health and substance use services.

This position ensures adherence to HIPAA, 42 CFR Part 2, FOIA, and applicable records retention standards, and is responsible for supporting high-volume and complex records-related requests, regulatory requirements, and department-wide compliance expectations. 

Specific duties include:

• Developing and implementing records management and privacy policies and procedures;
• Interpreting laws and translating regulatory requirements into operational guidance;
• Monitoring compliance and identifying areas for improvement;
• Acting as a liaison with County and external staff on records management needs;
• Conducting training and providing technical guidance to DHS staff;
• Serving as project officer for records archiving and destruction contracts;
• Reviewing, approving, and coordinating the release of medical records in compliance with regulations;
• Fulfilling records requests and supervising temporary staff who support the process;
• Managing workflows for high-volume and time-sensitive records requests;
• Coordinating subpoenas and FOIA responses with the County Attorney’s Office; and
• Supporting system and process improvements for records management.

The ideal candidate in this role will have the ability to:

• Exercise independent judgment in interpreting and operationalizing regulations;
• Develop procedures related to records management; and
• Resolve complex records-related issues.

Minimum:

• Bachelor’s degree in Health Information Management, Health Informatics, Public Administration, Business Administration, Psychology, Social Work, or a related field; plus
• Considerable experience in records management, compliance, or regulatory interpretation in a health or human services environment with knowledge of HIPAA, FOIA, 42 CFR Part 2, and records retention requirements

Substitution: Additional qualifying experience can be substituted for the educational requirement. A Master's degree or higher may be substituted for some of the experience requirement.

Desirable: Preference may be given to candidates that possess experience in one or more of the following:

• Medical records or health information management;
• Behavioral health or human services settings;
• Subpoenas, FOIA, or legal records processing;
• Managing record storage management and records destruction vendors and contracts;
• Developing training or guidance documents; and/or
• Electronic records systems.

Special Requirements

A pre-hire background check will be made on all candidates who are selected for employment. It may include checks of the following: criminal record, driving record, education, professional licensure, and credit history. Applicants may be required to sign a release authorizing the County to obtain your background information.  

Employment restrictions: To ensure that dual relationships are avoided and that employees who are also clients do not relate to their service provider as co-professionals, employees will not be hired by the County to provide or support services to the team or program in which they are current clients:

• You cannot concurrently receive behavioral health services from Arlington County Community Service Board (CSB) programs while employed in an Arlington County CSB program (exception Crisis Intervention services).
• At least 24 months must have passed between receipt of CSB services from Arlington County and employment in an Arlington County CSB program.

Additional Information
Work Hours: Monday – Friday, 8:00AM-5:00PM with some flexibility. Some telework may be available contingent upon program needs and supervisor approval.

The official title of this position is Management Analyst.

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