Business Development Representative

Xplor Technologies powers the experiences at the heart of everyday life, helping businesses in various service-based industries simplify operations and elevate customer experiences. They are seeking a Business Development Representative to generate high-quality sales opportunities, engage with recreation organizations, and work closely with Sales and Marketing teams to transition leads to Account Executives.

Responsibilities:

• Execute structured outbound prospecting campaigns across phone, email, LinkedIn, and other approved channels to generate qualified pipeline
• Identify and engage target accounts, stakeholders, and buying committees within parks and recreation agencies, camps, municipalities, YMCAs, schools, military recreation, and other recreation focused organizations
• Maintain consistent daily prospecting activity aligned with team goals, territory priorities, and campaign initiatives
• Personalize outreach messaging based on prospect needs, industry trends, and business challenges
• Qualify leads using established qualification frameworks and sales processes
• Occasionally engage Marketing Qualified Leads (MQLs) when assigned, qualify and determine sales readiness prior to handoff to Account Executives
• Conduct discovery conversations to understand organizational structure, operational challenges, existing systems, purchasing processes, timelines, and business priorities
• Assess product fit across the Xplor Recreation portfolio and route opportunities to the appropriate business unit when needed
• Schedule and coordinate meetings and demos with the appropriate sales representative
• Maintain accurate and complete records within CRM and sales engagement platforms, including activities, notes, contacts, account updates, qualification details, and next steps
• Ensure leads are properly managed through defined lifecycle stages and follow established routing, reassignment, and handoff procedures
• Maintain strong attention to detail and operational discipline to support forecasting accuracy and reporting reliability
• Utilize outreach and automation tools effectively while balancing personalization and quality engagement
• Develop a strong understanding of the recreation technology market, customer segments, industry trends, and competitive landscape
• Learn and communicate the value propositions, positioning, and differentiators of each business unit within the Xplor Recreation portfolio
• Confidently handle early stage objections and competitive conversations
• Understand customer pain points well enough to align prospects with the most appropriate solution and sales team
• Partner closely with Account Executives and leadership teams to improve lead quality, campaign effectiveness, and conversion performance
• Share market feedback, prospect insights, and competitive intelligence gathered during prospecting activities
• Participate in team training, coaching, call reviews, and process improvement initiatives
• Track and manage performance against activity, pipeline, and conversion goals
• Maintain ownership of assigned tasks, follow up commitments, and lead management responsibilities
• Support continuous improvement of prospecting workflows, messaging, and qualification standards
• Perform other duties as assigned

Requirements:

• 1+ years of experience in sales, business development, customer facing roles, or prospecting environments preferred
• Experience within SaaS, technology, recreation management, camps, municipal software, or related industries is considered an asset
• Bachelor's degree or equivalent professional experience preferred
• Strong verbal and written communication skills
• Highly organized with strong attention to detail and follow through
• Self motivated with a consistent work ethic and accountability mindset
• Comfortable making outbound calls and engaging prospective customers daily
• Strong listening, questioning, and critical thinking skills
• Ability to manage multiple priorities in a fast paced environment
• Collaborative team player who values process, feedback, and improvement
• Ability to adapt messaging and communication style to different customer types and stakeholders
• Familiarity with CRM platforms and sales engagement tools
• Ability to maintain accurate CRM hygiene and process compliance
• Experience using tools such as Salesforce, Salesloft, LinkedIn Sales Navigator and/or similar technologies is preferred
• Familiarity and comfort with leveraging AI tools to improve productivity, research, personalization, and workflow efficiency preferred