Director, Product Design

Jeppesen ForeFlight builds industry-leading aviation software used by pilots, aircraft operators, and major airlines worldwide. They are seeking a Director, Product Design to lead the evolution of ForeFlight's user experience, focusing on design strategy and execution across the product ecosystem while collaborating with various teams. This role requires strong leadership in product design, systems thinking, and an understanding of AI-enabled product development.

Responsibilities:

• Define and execute design strategy across major product initiatives and user experiences
• Lead, mentor, and grow teams across Product Design, UX Research, and Design Systems
• Establish and promote design best practices that improve usability, safety, efficiency, and customer satisfaction
• Foster a strong culture of user-centered design and continuous improvement
• Ensure high-quality design execution across multiple product teams
• Partner closely with Product, Engineering, Data Science, and Business stakeholders to deliver customer value
• Build strong working relationships across functions and help align teams around shared goals and priorities
• Influence product direction through customer insights, design expertise, and data-informed decision-making
• Help navigate complex product decisions within a highly regulated and safety-critical environment
• Help shape the design strategy for AI-assisted and AI-powered aviation workflows
• Collaborate with AI and engineering teams to create intuitive, trustworthy user experiences
• Contribute to frameworks that support transparency, explainability, and human oversight in AI systems
• Drive experimentation and innovation around intelligent recommendations, automation, and emerging workflows
• Advocate for responsible AI practices that deliver meaningful customer value
• Partner with Design and Engineering teams to evolve ForeFlight's design system
• Drive consistency, accessibility, scalability, and maintainability across products and platforms
• Improve design-to-development workflows and collaboration practices
• Support adoption of modern design tools and AI-enabled workflows
• Collaborate closely with Engineering to ensure high-quality execution of user experiences
• Use prototyping to accelerate learning, alignment, and decision-making

Requirements:

• 10+ years of product design experience
• 3+ years leading design teams and developing design talent
• Strong fluency in English, both written and verbal
• A portfolio demonstrating end-to-end product design leadership, systems thinking, and measurable business impact
• Experience leading design initiatives for complex software products
• Strong cross-functional collaboration and stakeholder management skills
• Demonstrated success partnering with Product and Engineering teams
• Experience contributing to or scaling design systems
• Experience driving initiatives across multiple product teams
• Understanding of modern AI product development and user experience principles
• Ability to communicate design decisions effectively to technical and non-technical audiences
• Proficiency with modern design tools such as Figma
• Experience in aviation, aerospace, transportation, mapping, navigation, or mission-critical software
• Experience designing AI-powered enterprise or consumer products
• Familiarity with modern frontend technologies and design-to-development workflows
• Experience working in highly regulated or safety-sensitive environments
• Experience supporting distributed teams