Customer Service Representative - Remote Work

Torentify is a well-established manufacturing company based in Kalamazoo, Michigan, known for its operational excellence. They are seeking a dependable and organized Administrative Assistant to support daily office operations and provide administrative assistance to leadership and staff.

Responsibilities:

• Provide daily administrative support to leadership and office staff
• Answer, screen, and route incoming phone calls and emails
• Maintain calendars, schedule meetings, and coordinate appointments
• Prepare and format reports, presentations, and business correspondence
• Organize and maintain both digital and physical filing systems
• Order office supplies and coordinate with vendors as needed
• Perform data entry and maintain accurate internal records
• Coordinate travel arrangements and process expense reports
• Welcome visitors and maintain a professional front office environment
• Assist with special projects, meetings, and company events

Requirements:

• High school diploma required
• 1–3 years of administrative or office support experience
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Professional attitude with strong customer service skills
• Associate degree