19272 - Programme Manager
Rochester, New York, United States of America
Full Time
12 hours ago
$41,197 - $45,316 GBP
Key skills
Artificial IntelligenceRisk ManagementCollaboration
About this role
General Information
Salary
£41,197 - £45,316
Working Pattern
Full Time, Flexible Working
Vacancy Approach
External
Location
Rochester
Region
Kent, Surrey & Sussex
Closing Date
22-Jul-2026
Business Unit
Rochester
Post Type
Permanent
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
19272
Descriptions & requirements
Job description
Overview of the job
This is a management job in an establishment.
This is a management job in an establishment.
Summary
The job holder will plan, manage and oversee the delivery of accredited offending behaviour programmes, to achieve agreed performance outcomes, whilst ensuring compliance with the Interventions Integrity Framework, organisational policies and HMPPS accreditation standards. They will ensure delivery aligns with the organisation’s strategic aims, promotes lawful behaviour in custody and on release, and supports reducing reoffending.
At times they will oversee non accredited delivery provided through the same team structures.
They will manage a group of facilitators and administrative staff to ensure that all protocols, procedures and routines associated with Programmes are planned, prepared, operated and developed in line with standards.
They will work alongside colleagues within the prison, psychology services, HQ and probation to ensure that delivery is efficient, effective and aligned with other departmental aims.
This is a non-operational job with line management responsibilities and will ordinarily report to the Head of Reducing Reoffending. This role is non-rotational.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
• Responsible for managing and overseeing the administration and facilitation team to ensure programmes staff are supported, given appropriate guidance, provided CPD and have full participation in the intervention planning and supervision process.
• Responsible for creating an annual delivery plan that ensures sufficient programme spaces to meet agreed performance targets, with clear milestones, consideration of prisoner needs and staff training, and ensures best value of departmental resources.
• Responsible for monitoring and maintaining the performance and execution of the delivery plan, providing data and feedback on progress to Senior Leaders and National teams.
• Work in collaboration with regional and national Psychology teams, to support delivery planning, identify delivery resources, and to provide and maintain a high-quality service.
• Work within a network of Programmes Managers and strategic leads to support local, regional and national agendas that align to the HMPPS Rehabilitative Strategy.
• Attend and engage in all relevant and appropriate meetings, both at local and national level; and relevant training for Programmes Managers.
• Develop and monitor productive working relationships with all staff, including ensuring that treatment managers are effectively supported.
• Liaise with the establishment Senior Management Team and ensure that they are updated on policies set by HMPPS in respect of Offending Behaviour Programmes; acting as a consultant with regard to both accredited and non-accredited programmes, in line with the HMPPS National Framework for Interventions,
• Contribute to the Programme Department performance by ensuring that all Programme work is delivered in line with the baselines identified in the programme manuals, the IIF document and HMPPS accreditation standards.
• Promote opportunities for integrating programmes with other establishment processes, contributing to the overall risk management process and building whole staff awareness of Offending Behaviour Programmes.
• Contribute to improvements and compliance of any issues raised as part of action plans arising from Quality Assurance Feedback, His Majesty’s Inspectorate of Prisons (HMIP), Measuring the Quality of Prison Life (MQPL) and any other relevant action plans including managing and overseeing continuous local self-assessment review and action plans.
• As lead for the AIM team, is responsible for ensuring process and systems are in place to support a multi-disciplinary approach to the management of group members and their specific treatment needs.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Civil Service Success Profile Criteria
Behaviours
• Making Effective Decisions
• Making Effective Decisions
• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Developing Self and Others
Experience
• Job holders will need to be highly organised and committed to treatment and rehabilitation work.
• Job holders will need to be highly organised and committed to treatment and rehabilitation work.
• Will require experience of managing both staff and processes.
Technical requirements
Internal applicants
All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion.
Staff that have mapped or re-graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification.
External applicants
All external staff joining as a Band 6 Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service Learning within three years.
Hours of Work (Unsocial Hours) Allowances
37 hour working week
37 hour working week
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
Benefits
Annual Leave
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
Pension
-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
Season Ticket Advance
-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
Training
HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
-All staff receive security and diversity training and an individual induction programme into their new roles
Eligibility
-All candidates are subject to security and identity checks prior to taking up post
-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
- To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
- To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Please quote the job reference 19272
Job Description Attachment
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263 PM Programme Manager v9.0_.pdf (Job Description Attachment)
Application form stage assessments
Behaviours
Behaviours Application Form Question Word Limit
500
Making Effective Decisions
Changing and Improving
Interview stage assessments
Interview Dates
Expected: WC 03/07/2026
Behaviours
Communicating and Influencing
Working Together
Managing a Quality Service
Developing Self and Others
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Level of security checks required
DBS Standard
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.