Home Health: Clinical Manager

The Clinical Manager is primarily responsible for the day-to-day supervision of home health clinical services. The Clinical Manager establishes, implements, and evaluates goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Position: Clinical Manager – for Home Health

Salary: $92,000 - $100,000/annually, depending on experience

Service Area: Twin Cities Metro area. Plus, mileage reimbursement of 72.5 cents per mile.

Schedule: 1.0 FTE, Full - Time / Monday – Friday, 8:00am-5:00pm (weekend rotation: every 8-9th weekends, holiday rotation: 1-2 per year and on-call rotation: shared responsibilities with the other CLMs)

Lifespark Benefits Include:   

• Annual Reviews/Raises {Shift differentials if applicable} 
• Paid Time Off – Vacation Time 
• Mileage reimbursement
• Medical, Dental, Vision benefits for Full Time Hires 
• Short-Term Disability & Long-Term Disability Insurance 
• Life Insurances 
• 401k + Company Match for full-time and part-time employees 
• Referral bonuses 
• Career path to other positions within our growing company! 

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we’ve been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That’s where our people come in – from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Position Functions & Responsibilities:

• Coordinates and oversees all direct and indirect client services provided by clinical organization personnel.
• Provides guidance to the clinical team to assist them in continually improving all aspects of home health care services provided through organization personnel.
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the Lifespark Home Care standards.
• Manages clinical team.
• Provides help in assessment, planning, implementation and evaluation of client and family/caregiver care to all clinical personnel as indicated.
• Completion of assigned HCHB workflow tasks including episode management.
• Oversees the maintenance of client clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Fostering strong relationships with clients and referral sources. Addresses and resolves complaints efficiently to ensure a satisfactory outcome.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of client services.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Evaluates performance of clinical team.
• Develop skills and techniques in evaluating the performance of clinicians.
• Hire, evaluate, coach, and terminate organization personnel.
• Conducts clinical performance evaluations annually, or more frequently if indicated.
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
• Assists with the organization QAPI programs including evaluation of organization performance via performance improvement programs, productivity, quarterly and annual reviews.
• Assures the quality and safe delivery of home health services provided through the organization.
• Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
• Assists in the development of organization goals. Develops, recommends, and administers organization policies and procedures.
• Stays informed about changes in the field of nursing, therapies and home health care; shares information with appropriate organization personnel.
• Promotes home health referrals in the health care community.
• Other duties as assigned
• Manager on Duty responsibilities, manage safety concerns for clients and clinicians, escalating when appropriate
• Participates in a weekend and holiday rotation as Manager on Duty
• Provides direct patient care when needed

Qualifications:

• Minimum of three years of experience working with people in the second half of life
• Minimum of five years of experience in a leadership capacity for Medicare Home Care preferred.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Experience teaching, training, and evaluating clinical staff preferred.
• Experience in customer service/direct client contact field
• Active professional licensure as a Registered Nurse (RN), Physical Therapist (PT), or Occupational Therapist (OT) in the state of Minnesota.
• Working knowledge of OASIS and ICD-10 coding.

Our Lifespark culture has created not only an award-winning workplace — earning Star Tribune Top Workplace 12 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare — but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark’s full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South – this is the experience you will help create at Lifespark! Changing the age-old story starts with you – let’s get you hired.

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer’s premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law. 

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