Senior UX Designer – AI Workflows & Design Systems

Dahl Consulting is a leading national retailer known for delivering seamless omnichannel customer experiences, and they are seeking a Senior UX Designer to support the evolution of product creation workflows. This role focuses on improving builder experiences through design systems and AI-enabled workflows, collaborating across teams to enhance product development practices.

Responsibilities:

• Support the evolution of builder experiences by identifying opportunities to improve efficiency, quality, and adoption across design, engineering, and AI-assisted workflows
• Design and document workflows, guardrails, and best practices to ensure consistent, accessible, and scalable product development
• Partner with engineering teams on AI enablement initiatives, including prompt-based interfaces, code generation, and design-to-development integrations
• Conduct research and discovery to identify builder needs, friction points, and opportunities for workflow improvement and automation
• Collaborate cross-functionally to drive adoption of new tools, workflows, and platform capabilities
• Define and measure key metrics related to adoption, workflow efficiency, accessibility, quality, and user satisfaction
• Facilitate workshops, pilots, and experimentation initiatives to support organizational change and tool adoption
• Prototype and demonstrate future-state workflows and concepts to inform long-term product creation strategies

Requirements:

• 5+ years of experience in UX design, design systems, workflow design, design operations, service design, or related fields
• Experience contributing to workflow transformation, tooling initiatives, or design system adoption within large organizations
• Proven ability to influence outcomes across multiple stakeholder groups
• Experience working closely with engineering teams on workflows, tooling, or design-to-development processes
• Familiarity with AI-assisted design and development workflows (e.g., prompt-based interfaces, code generation, or similar technologies)
• Strong portfolio demonstrating systems thinking, workflow design, service design, or large-scale organizational initiatives
• Strong communication, facilitation, and stakeholder alignment skills
• Ability to translate ambiguity into actionable solutions, prototypes, and implementation plans
• Experience with emerging product creation technologies such as Figma Make, MCP-enabled tooling, or similar platforms
• Background in designing service blueprints, operational processes, or enablement frameworks
• Experience supporting platform enablement or large-scale design system programs
• Familiarity with accessibility standards and inclusive design practices within enterprise environments
• Demonstrated ability to drive adoption of new tools and workflows across complex organizations
• Forward-thinking mindset with strong awareness of AI, automation, and evolving product development trends