Sales Development Representative (SDR)

IT Management Corporation, established in 2009, is a provider of IT solutions focusing on sustainability and business alignment. They are seeking a Sales Development Representative to generate and qualify new business opportunities for their telecommunications division, 101VOICE, by engaging prospective customers and supporting the company's sales goals.

Responsibilities:

• Identify and engage prospective customers through cold calling, email outreach, social media, and other prospecting channels
• Qualify inbound and outbound leads and schedule meetings for Account Executives
• Research target accounts, key stakeholders, and industry trends to personalize outreach and increase engagement
• Build and maintain a healthy pipeline of qualified opportunities
• Utilize CRM systems to accurately track prospecting activities, pipeline progress, and customer interactions
• Achieve or exceed monthly goals for prospecting activities, qualified opportunities, and scheduled meetings
• Collaborate with sales and marketing teams to support lead generation initiatives and campaign effectiveness
• Effectively communicate the value of 101VOICE solutions and services to prospective customers
• Handle objections professionally and develop creative approaches to engage decision-makers
• Provide market feedback and prospect insights to sales and leadership teams
• Continuously improve outreach strategies, messaging, and prospecting techniques to maximize results

Requirements:

• Prior sales experience; cold calling, prospecting, and lead generation experience preferred
• Ability to quickly learn, understand, and communicate complex products and services
• Strong research and analytical skills with the ability to identify and qualify potential clients
• Resilience and persistence when overcoming objections and handling rejection
• Track record of meeting or exceeding activity and performance goals
• Excellent written, verbal, and interpersonal communication skills, with the ability to quickly build rapport and engage prospects
• Customer-focused mindset with a commitment to delivering a positive client experience
• Strong organizational, time management, and multitasking skills, with the ability to prioritize effectively
• Proficiency in Microsoft Office, including Excel for reporting and data analysis
• Proficiency with CRM platforms such as Salesforce or HubSpot
• Self-motivated, results-oriented, and accountable, with a strong sense of urgency
• Ability to work independently while collaborating effectively within a team environment
• Ability to thrive in a fast-paced environment while adapting to changing priorities, market conditions, and sales strategies
• Consistently meet or exceed required daily prospecting, outreach, and activity standards
• Maintain accurate records, pipeline updates, and customer interactions within the CRM
• Demonstrate a proactive approach to identifying opportunities and driving business growth