Customer Service Representative (WFH)

Torentify is a company that connects independent contractors with customer support opportunities for well-known Fortune 500 client programs. They are seeking motivated and dependable individuals to provide remote customer support services, ideal for self-driven professionals who excel in independent work and technology usage.

Responsibilities:

• Provide customer support for assigned client programs
• Respond to customer inquiries professionally and efficiently
• Utilize company systems and software to manage customer interactions
• Maintain accurate records of customer communications
• Follow client guidelines and service standards
• Complete onboarding and required training programs
• Work independently while meeting performance expectations

Requirements:

• Must be located within the United States
• Professional written and verbal communication skills
• Self-motivated, dependable, and able to work independently
• Available to begin onboarding promptly
• Previous customer service experience preferred
• Comfortable using computers and learning new software