HR Operations Representative

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The HR Operations Representative will support HR and employees by performing customer service functions, managing HR tickets, and providing support for HR applications and processes.

Responsibilities:

• Perform customer service functions by answering employee emails pertaining to HR matters, resolving most cases within 24hrs
• Open and close out HR tickets in ServiceNow
• Provide tier 1 support for HR applications, benefits, compensation, staffing and learning
• Enter and audit employee hires and data changes in Workday
• Collect and audit new hire paperwork
• Schedule and create courses in the Learning Management System
• Process terminations and conduct exit interviews
• Generate reports from various HR systems
• Maintain employee files