Pega Business Systems Analyst

System One is seeking a Pega Business Systems Analyst to join their team. The role involves converting business-defined UX concepts into various configurations within the Constellation framework, leading case design and modeling, and ensuring adherence to design governance and guardrails.

Responsibilities:

• Convert business-defined UX concepts into:
• Case types, stages, and steps
• Views and view configurations
• Data objects and relationships
• Ensure designs align with Constellation patterns and constraints
• Challenge and refine UX designs that are not feasible in Constellation
• Lead creation and refinement of:
• Case life cycles
• Personas and user journeys
• Data models (case + data objects)
• Simplify and standardize workflows to fit Constellation best practices
• Identify opportunities for reuse across case types
• Drive design and configuration using App Studio (not Dev Studio-first mindset)
• Define:
• Views (forms, fields, layouts)
• Assignments and processes
• Partner with SSAs to ensure clean handoff for any advanced logic
• Enforce Constellation-aligned design decisions:
• Avoid unnecessary customization
• Prevent “Cosmos-style” UI thinking
• Ensure solutions adhere to:
• Pega guardrails
• Reusability and maintainability standards
• Act as the first line of defense before escalation to LSA
• Facilitate:
• Design workshops
• Playback/demo sessions
• Translate business feedback into actionable configuration changes
• Educate stakeholders on:
• What Constellation can and cannot do
• Trade-offs in design decisions
• Partner with LSA on:
• Design decisions impacting architecture
• Data model alignment
• Work with SSAs/SAs to:
• Clarify requirements
• Ensure accurate implementation
• Identify when requirements require:
• Custom components
• Integration changes
• Create and refine user stories with:
• Clear acceptance criteria
• Constellation-aware design context
• Ensure stories are:
• Build-ready
• Free of ambiguity
• Prioritize work with product owners

Requirements:

• 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience
• Strong personal initiative, drive, motivated to learn
• Strong written and communication skills
• Banking experience