Sales and Business Development Specialist

iClassPro is a leading Class Management Software company seeking a Sales and Business Development Specialist to drive growth by engaging and converting prospective customers. The role involves generating new business opportunities, conducting virtual demonstrations, and managing customer interactions to ensure a smooth experience from initial contact through implementation.

Responsibilities:

• Generate new business opportunities through inbound and outbound sales activities
• Conduct discovery calls and virtual software demonstrations with prospective clients
• Build and maintain a healthy sales pipeline through prospecting, follow-up, and lead nurturing
• Manage opportunities, activities, and customer interactions within HubSpot CRM
• Execute outbound prospecting campaigns through phone, email, social media, and other outreach methods
• Identify upsell and expansion opportunities within existing customer accounts and coordinate follow-up as appropriate
• Attend industry trade shows, conferences, and events to represent iClassPro and generate new business opportunities
• Achieve and exceed individual sales goals and performance metrics
• Collaborate with Sales and Onboarding teams to ensure a smooth customer experience from initial contact through implementation
• Stay current on industry trends, competitor offerings, and iClassPro product enhancements

Requirements:

• 1-3 years of experience in sales, business development, lead generation, or a related customer-facing role
• Excellent verbal and written communication skills
• Comfortable building relationships through phone, video, email, and in-person interactions
• Self-motivated with the ability to manage priorities and work independently
• Ability to learn new technology and effectively communicate software solutions to prospective customers
• Goal-oriented mindset with a desire to meet and exceed performance expectations
• Ability and willingness to travel for trade shows, conferences, and company events as needed
• Experience using a CRM platform such as HubSpot, Salesforce, or a similar system preferred