SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. The Business Analyst - Technology Operations & Governance Analyst will be responsible for defining and documenting processes related to technology operations, supporting process improvements, and ensuring effective operations across the organization.
Responsibilities:
- Partner with business and technology leadership to implement processes for managing and tracking software development teams
- Work across business lines (CRE, RRE, Corporate) to standardize processes and drive the implementation and adherence of the Technology System of Delivery (SoD)
- Analyze and implement improvements to the SoD
- Responsible for managing change within the SoD
- Ensure that all changes are implemented in a secure and compliant manner, adhering to relevant regulations and internal policies
- Partner with Data and Analytics staff to create metrics and reports that support the SoD
- Create and maintain a repository for storage and communication of standard processes and procedures in SharePoint
- Coordinate activities among team members and other relevant stakeholders
- Provide regular updates on project progress, milestones, and potential challenges to stakeholders
- Identify and assess project risks, working with the team to develop mitigation plans
- Proactively address issues and obstacles that may impact project delivery
- Analyze Azure DevOps (ADO) boards to verify established structure and processes are being followed
- Work with Portfolio, Capability and Delivery teams to create queries or metrics in ADO to improve insights
- Work with the Performance Metrics team to roll out changes needed to support new or changing metrics or key performance indicators (KPIs)
- Advocate for the use of automation to streamline repetitive tasks and improve overall efficiency
- Other activities as may be assigned by your manager
Requirements:
- Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
- Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent
- Familiarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFe
- Experience using Azure DevOps (preferred) or Jira for managing work tasks
- Experience with process documentation tools such as Visio or Blueworks Live
- Experience with Microsoft Office Suite
- Experience working remotely and household setup conducive to remote work
- Understanding of software development life cycle models and knowledge of both agile and traditional project management principles and practices
- Excellent written and verbal communication