Business Analyst - Technology Operations & Governance Analyst - Remote US

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. The Business Analyst - Technology Operations & Governance Analyst will be responsible for defining and documenting processes related to technology operations, supporting process improvements, and ensuring effective operations across the organization.

Responsibilities:

• Partner with business and technology leadership to implement processes for managing and tracking software development teams
• Work across business lines (CRE, RRE, Corporate) to standardize processes and drive the implementation and adherence of the Technology System of Delivery (SoD)
• Analyze and implement improvements to the SoD
• Responsible for managing change within the SoD
• Ensure that all changes are implemented in a secure and compliant manner, adhering to relevant regulations and internal policies
• Partner with Data and Analytics staff to create metrics and reports that support the SoD
• Create and maintain a repository for storage and communication of standard processes and procedures in SharePoint
• Coordinate activities among team members and other relevant stakeholders
• Provide regular updates on project progress, milestones, and potential challenges to stakeholders
• Identify and assess project risks, working with the team to develop mitigation plans
• Proactively address issues and obstacles that may impact project delivery
• Analyze Azure DevOps (ADO) boards to verify established structure and processes are being followed
• Work with Portfolio, Capability and Delivery teams to create queries or metrics in ADO to improve insights
• Work with the Performance Metrics team to roll out changes needed to support new or changing metrics or key performance indicators (KPIs)
• Advocate for the use of automation to streamline repetitive tasks and improve overall efficiency
• Other activities as may be assigned by your manager

Requirements:

• Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience
• Entry level professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent
• Familiarity with Scrum/Agile methodologies. Agile certifications a plus: PMI-ACP, CSM, SAFe
• Experience using Azure DevOps (preferred) or Jira for managing work tasks
• Experience with process documentation tools such as Visio or Blueworks Live
• Experience with Microsoft Office Suite
• Experience working remotely and household setup conducive to remote work
• Understanding of software development life cycle models and knowledge of both agile and traditional project management principles and practices
• Excellent written and verbal communication