Comcast is a leading technology provider to small businesses and one of the fastest growing providers of Ethernet services. They are seeking a Senior Outbound Business Sales Representative responsible for generating monthly sales through outbound cold calling and lead generation to drive growth and expansion of Comcast Business Services.
Responsibilities:
- Consistently meet and exceed on goals commensurate with job level to include high close ratios, incrementally higher revenue, and multi-product business solutions sell in
- Focus on new acquisition in small and medium business segment to include advanced product sales
- Prepare sales documentation for advanced products; work with Sales Engineering and Customer Project Management teams to complete customer solution design and implementation
- Assist sales customers digitally, via Chat, to complete transactions using the web portal interface
- Maintain and manage multiple chat sessions simultaneously to assist sales customers with order entry and sales questions
- Provide testing and feedback to assist with deployment and adoption of new products, incentives, systems, and other changes into the sales channel
- Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers
- Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
- Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
- Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
- Other duties and responsibilities as assigned
Requirements:
- Must be Highly Organized
- Quickly Learns and Adapts to Change
- Basic Understanding of Excel
- Strong Verbal and Written and Presentation (Video) Communication Skills
- Strong Product Knowledge/Technical Skills
- High Level of Integrity
- Ability to Manage a Longer Sales Cycle
- Funnel Management
- Sales experience required
- High School Diploma / GED
- 5-7 Years Relevant Work Experience
- Fiber and Advanced Voice experience preferred
- CRM pipeline management strongly preferred
- Mobile sales experience preferred