Director, Product Management - Planning, Allocations and Merchandising

Crate & Barrel is seeking a Director of Product Management for Planning, Allocations and Merchandising to define and champion the product strategy and vision across multiple product teams. This senior leadership role involves driving business growth through product innovation and collaborating with executive stakeholders to ensure alignment with business objectives.

Responsibilities:

• Define and champion the product strategy and vision for assigned product groups and domains, ensuring alignment with Crate & Barrel's overall business objectives and market opportunities
• Drive implementation of modern planning investments and business capabilities in support of Demand Forecasting, Allocation & Replenishment, Merchandise Financial Planning and Assortment Planning
• Partner with global Supply Chain teams in the creation and execution of an integrated technology product roadmap in support of modern implementations and legacy system support & maintenance
• Lead, mentor, and manage a team of Senior Product Managers, Product Managers, and potentially other managers, fostering a high-performance culture and developing product talent
• Oversee the entire product lifecycle for multiple product teams, ensuring effective execution from ideation through launch and iteration
• Drive cross-functional planning and collaboration with engineering, design, marketing, operations, and other key business partners to deliver cohesive and impactful customer experiences
• Establish clear and measurable Key Performance Indicators (KPIs) that track the success of products within the domain and inform strategic decisions
• Lead executive-level meetings and conversations, effectively communicating product strategy, progress, and insights
• Work autonomously to define and prioritize features and epics across products and strategic programs within the domain
• Leverage a comprehensive understanding of systems, tools, and applications to proactively align roadmaps and dependencies across product domains and with other stakeholders
• Assist in long-range portfolio planning and contribute to the overall technology roadmap
• Champion a customer-centric and data-driven approach to product development, ensuring products meet user needs and achieve business goals
• Identify and evaluate strategic vendor partnerships and manage key vendor relationships
• Stay abreast of industry trends, competitive landscape, and emerging technologies to identify new product opportunities and threats
• Lead product management for a domain and act as a key leader in strategic programs owned by or dependent upon the domain

Requirements:

• Expert in Product Management best practices, strategic frameworks, and portfolio management
• Proven ability to define and execute successful product strategies that drive business growth and customer value in a complex domain
• Strong people leadership skills with experience building, mentoring, and managing high-performing product teams
• Exceptional strategic thinking, problem-solving, and data analysis capabilities for data-driven decision-making
• Exceptional communication and collaboration skills, including the ability to articulate a clear vision and influence senior executives and diverse stakeholders to achieve buy-in
• Deep understanding of agile methodologies and experience leading product development in an agile environment
• Strong business & product area acumen, with expertise in omnichannel retail
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Jira, Confluence, and Smartsheets
• 10+ years Product Management experience with a significant focus on omnichannel retail
• 5+ years, leading product teams and strategy for product groups or domains
• Large program experience implementing enterprise planning tools using both Waterfall and Agile (ie. SAFe) methodologies
• Bachelor's degree in business, technology, or equivalent work experience
• Proven track record of successfully leading and delivering large-scale, complex product initiatives
• Product leadership experience with Tier 1 enterprise planning tools such as Blue Yonder Planning, O9 Solutions, SAP IBP, Kinaxis and/or Anaplan