Business Analyst - Information Solutions

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. The Business Analyst - Information Solutions role involves reporting, requirements development, and process improvement, with a focus on transitioning manual processes to PowerBI and optimizing software platforms. The position also includes collaborating with stakeholders to gather requirements and supporting PowerBI dashboard development.

Responsibilities:

• Overhaul, create, manage, and streamline carrier bordereaux reports
• Track and report relevant KPIs, including on-time delivery metrics, streamlined reports, and reduced report corrections
• Collaborate with stakeholders to gather reporting requirements and define clear deliverable expectations
• Create and maintain documentation for all recurring reports
• Generate recurring and ad hoc carrier reports, ensuring accuracy and timeliness
• Review and address PowerBI dashboard requests, collaborating with stakeholders
• Build new PowerBI dashboards with standardized formatting and clear, concise data visualizations
• Process stakeholder requests for software developments
• Conduct thorough analysis of business processes to identify opportunities for optimization and improvement
• Collaborate with stakeholders to gather and document business requirements for new projects or system enhancements
• Maintain detailed documentation, including business requirements, functional specifications, and process diagrams
• Assist in documenting and analyzing existing processes, creating flowcharts to visualize workflows, and providing recommendations for efficiency improvements
• Work closely with cross-functional teams to translate business requirements into technical solutions aligned with organizational goals
• Assist in testing and validating new systems or enhancements, providing ongoing troubleshooting assistance to end-users
• Develop foundational knowledge of business analysis, tools, and processes
• Build familiarity with company operations and customer needs, focusing on learning company tools and processes
• Solve routine tasks with clear instructions while seeking guidance for more complex issues
• Operate under close supervision with clear guidance from senior team members
• Make limited decisions while focusing on developing an understanding of company processes and tools
• Seek mentorship from senior team members to build expertise in business analysis

Requirements:

• Bachelor's Degree or equivalent combination of education and experience
• One (1) or more years in business analysis or a related field
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Knowledge of SQL server is desired
• Knowledge of insurance industry practices and regulations is desirable but not required