Sales Development Representative

Follett Software is focused on empowering educators with technology to enhance student success. The Sales Development Representative (SDR) will generate new leads and build a sales pipeline by engaging prospective customers through outbound activities, aiming to schedule high-quality sales meetings that can evolve into viable sales opportunities.

Responsibilities:

• Executes both short and long-term sales strategies for assigned accounts within the designated geographical area
• Collaborate with marketing to design and implement targeted campaigns and other key initiatives
• Leverage a thorough understanding of customer buying cycles and market trends by state and local designations and applies to sales strategy as appropriate
• Proactively prospect and engage potential new customers, identifying new business opportunities across multiple products and services
• Cultivate the development of key customer relationships with key decision makers in respective geographical area of responsibility
• Generates customer interest and drive attendance at company sponsored events, including conferences, trade shows, executive briefings, and other educational events
• Evaluate and qualifies new business opportunities to ensure alignment with company goals
• Maintains accurate and up-to-date customer account, contact, lead, and other customer data in CRM
• Exhibits a high level of accountability towards achieving team goals
• Represents the Sales organization on cross-functional teams as needed
• Actively seeks professional growth opportunities, learning from others, and contributes to the development of a high performing team
• Other duties and tasks as assigned

Requirements:

• Associate's Degree or equivalent and relevant work experience
• 2+ years of experience in a sales development role or similar role, experience in K-12 would be considered an advantage
• Familiarity with CRM tools is a plus
• Possess strong problem-solving abilities, able to address customer needs and adapts to Adept at solving complex problems challenges in a solution-oriented manner
• Communicates clearly, concisely, and confidently to a variety of audiences, with the ability to adjusts messaging depending on customer needs
• Possess good organizational and time management skills, with the ability to manage multiple tasks and priorities
• Strong interpersonal skills with the ability to build rapport with prospects