Client First Technologies (CFT) is seeking an IT Asset Management (ITAM) Project Analyst to provide support for their government customer. The ITAM Project Analyst will focus on process, business and data analysis, project tracking and coordination to ensure accurate lifecycle management of hardware, software, and digital assets.
Responsibilities:
- Support ITAM projects including asset inventory, lifecycle updates, tool enhancements, and compliance initiatives
- Analyze business processes and asset data to identify gaps, trends, and optimization opportunities
- Support process improvements and standardization across ITAM workflows
- Prepare reports, dashboards, and project documentation for leadership
- Track project timelines, deliverables, risks, and dependencies
- Develop and maintain ITAM policies, standards, and lifecycle processes
Requirements:
- Bachelor's degree in IT, Business, or related field
- Minimum two (2) years of project or business analyst experience
- Experience in data and functional analysis, performance evaluation, strategic planning, and process improvement
- Strong analytical skills with experience working in Excel, Power BI, or similar tools
- Demonstrated experience working within an Agile environment
- Demonstrated experience maintaining knowledge management resources (e.g., documentation on SharePoint)
- Proficiency in MS Office Suite
- Excellent communication, documentation, and organizational skills
- Must be able to work collaboratively
- Support ITAM projects including asset inventory, lifecycle updates, tool enhancements, and compliance initiatives
- Analyze business processes and asset data to identify gaps, trends, and optimization opportunities
- Support process improvements and standardization across ITAM workflows
- Prepare reports, dashboards, and project documentation for leadership
- Track project timelines, deliverables, risks, and dependencies
- Develop and maintain ITAM policies, standards, and lifecycle processes
- Must be able to successfully satisfy a Tier 2/Moderate Risk government background investigation
- Familiarity with software licensing models and hardware asset lifecycle processes
- Familiarity with ITAM/ITSM tools (e.g., ServiceNow) and discovery tools
- Experience delivering business intelligence capabilities, including dashboards and reports