UX/Consumer Insights Researcher

Responsibilities

Plan and execute research using appropriate qualitative and/or quantitative methods (e.g., interviews, product evaluations, surveys, diary studies). - Partner with cross-functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects. - Develop research plans, screeners, discussion guides, and related study materials. - Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations. - Communicate results via written reports and presentations, tailored to stakeholder needs. - Support iterative learning by advising on next steps and follow-up research opportunities. - Maintain research documentation and contribute to research repositories as needed.

Minimum Requirements

• Experience conducting UX research and selecting methods appropriate to the research question. Experience planning and moderating user interviews and usability testing.
• Experience synthesizing research findings into clear insights and recommendations for product/design partners.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and deliver work on schedule in a fast-paced environment.
• Experience with research related AI tools

Must-Have Skills

• Survey design and analysis with mixed-method research experience (quant-leaning); comfort with focus groups, interviews, and field work.
• Vendor management experience.
• Proficiency with AI tools (e.g., Claude) and research efficiency tools.

Years of overall experience required is 8-10 years

Nice-to-have Skills

• Domain experience with consumer electronics, hardware, wearables, or packaged goods.
• Shopper insight or retail research experience.
• Prior Meta experience; familiarity with tracking studies, TURF analysis, or conjoint analysis.