Plan, gather, and analyse insights about users through new studies and reviews of existing data.
Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
Manage, execute, and analyse usability sessions, with support from other team members.
Take full ownership of all UX research and run multiple streams of work at one time.
Create a UX research roadmap for continuous improvement across the product.
Advise on the most appropriate research methods based on your experience.
Conduct competitor and exemplar analysis.
Conduct workshops with internal stakeholders to align business needs.
Be the voice of the user on your team, alongside the Product Managers, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.
Be able to influence product and design decisions with excellent interpersonal skills in a fast-paced environment.

Proven experience within UX research and remote testing tools.
Ability to quickly and effectively share research results and formulate specific, answerable, and practical questions.
Ability to perform all research-related tasks including research, planning, evaluating, and iteration along with the ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
Experience with user groups and feedback sessions.
A strong desire for creative problem-solving with a positive attitude.
Proven competency in data analytics and qualitative aspects of UX research.
Strong commercial acumen with a positive, pragmatic attitude.
Proven ability to implement appropriate qualitative research methods effectively.
Qualitative and quantitative research

UX Researcher

Key skills