Sr Business Analyst

Vivint Smart Home is hiring a Senior Business Analyst to join the central analytics team within our product organization. This role is responsible for turning data into clear, actionable insight that shapes product decisions and drives business outcomes, including the design, development, and maintenance of core metrics and reporting. The analyst will work closely with engineering teams and business leaders to ensure data accuracy and support decision making across the organization.

Responsibilities:

• You will own the core reporting and analytics that support decision making across the product organization, ensuring metrics are well defined, trusted, and consistently used. You will design and build dashboards and reporting that provide clear visibility into product performance, customer behavior, and operational efficiency
• You will validate data across new and existing tools, working closely with engineering and data teams to ensure accuracy, consistency, and reliability
• You will partner with engineering to help shape how data is captured, structured, and made available, translating unstructured inputs into usable datasets that can support reporting at scale
• You will identify and execute analyses that uncover areas of opportunity, going beyond surface level trends to understand root causes and drivers
• You will synthesize large volumes of data into clear insights and written recommendations, and communicate those findings to stakeholders in a way that drives alignment and action
• You will work with product managers and business leaders to understand their goals and questions, translate those into analytical requirements, and deliver outputs that directly inform decisions
• You will manage analytical work streams end-to-end, including scoping, data acquisition, modeling, and delivery, while ensuring timelines and priorities stay on track
• You will contribute to the evolution of our analytics platform by improving how reports are built, scaled, and maintained over time

Requirements:

• You have experience working in a data or analytics role where you were responsible for driving insight and supporting business decisions
• You are fluent in SQL and comfortable working with large, complex datasets
• Experience with Python and modern data visualization tools such as Tableau or QuickSight is expected
• You are highly analytical and able to take an ambiguous question and turn it into a structured analysis with clear outcomes
• You understand how data is generated and stored across systems, and can work effectively with engineering partners to improve data quality and availability
• You are comfortable working across teams and can translate between technical and business audiences without losing clarity
• You communicate clearly in both written and verbal form, and can present findings in a way that builds confidence and drives action
• You have a strong sense of ownership and are motivated to improve how quickly and effectively the organization can get to insight, including through the use of emerging tools and AI