Business Development Manager

Blackhawk Network is a leading provider of branded payment solutions, helping businesses grow revenue and engage consumers through its global platform. The Business Development Manager will own the full sales cycle, driving new business and building relationships to leverage Blackhawk's digital rewards and global payments infrastructure.

Responsibilities:

• Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads
• Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets
• Accurately forecast new business revenue and report projections to sales leadership on a consistent basis
• Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time
• Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions
• Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel
• Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
• Navigate organizations efficiently to identify and engage the right decision-makers
• Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch
• Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience
• Attend trade shows to drive pipeline momentum (some travel required)
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
• Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption
• Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases. Your primary focus will be on Tango and Hawk Marketplace
• Maintain exceptional CRM hygiene in Salesforce and Dynamics
• Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
• Share best practices across the team and actively contribute to a culture of continuous improvement

Requirements:

• 5+ years of full-cycle B2B SaaS sales experience with a proven record of meeting or exceeding quota
• Experience managing mid-market customer relationships and driving revenue growth through both new customer acquisition and account expansion
• Experience selling solutions where customers spend and transaction volume scale over time
• Proficiency in Salesforce and Dynamics is required; experience with SalesLoft or similar sales engagement platforms is a plus
• Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders
• Highly organized, data-driven, and skilled at managing multiple priorities in a fast-paced environment
• A collaborative team player who also thrives as an independent self-starter
• Experience selling solutions related to incentives, rewards, customer engagement, and research participation is a strong plus
• Background in Payments, Incentives, Loyalty, or FinTech is highly desirable
• Bachelor's degree preferred