Sr. Project Manager

Transit Technologies is an industry leader focused on providing a full range of transportation solutions through innovative software. They are seeking a Senior Project Manager to lead complex software migration projects for enterprise customers, ensuring timely delivery and high customer satisfaction.

Responsibilities:

• Lead end-to-end software migration projects from project kickoff through go-live and post-implementation support
• Develop detailed project plans, timelines, milestones, risk registers, and communication plans
• Coordinate software, data, and process migrations from legacy systems to new platforms
• Manage multiple concurrent projects while balancing priorities and customer expectations
• Track project progress and proactively address risks, issues, and dependencies
• Serve as the primary point of contact for customers throughout the implementation and migration process
• Facilitate project kickoff meetings, status updates, executive reviews, and go-live planning sessions
• Build strong relationships with client stakeholders and ensure alignment on project goals and timelines
• Manage escalations and provide timely resolution to implementation challenges
• Partner with Product, Engineering, Customer Success, Support, Training, and Operations teams to ensure successful project delivery
• Coordinate internal resources and subject matter experts to support project milestones
• Facilitate communication between technical and non-technical stakeholders
• Identify project risks early and develop mitigation plans
• Monitor project health, timelines, budgets, and resource allocation
• Escalate critical issues appropriately and drive resolution
• Ensure project scope changes are documented and managed effectively
• Contribute to the development and improvement of project management methodologies, templates, and best practices
• Create and maintain project documentation, implementation guides, and migration playbooks
• Identify opportunities to improve implementation efficiency and customer experience

Requirements:

• 5+ years of project management experience in software implementation, SaaS, or technology environments
• 3+ years of experience managing software migrations, platform transitions, or enterprise implementations
• Proven experience leading multiple projects simultaneously
• Strong understanding of project management methodologies and best practices
• Experience coordinating cross-functional teams in customer-facing environments
• Excellent communication, presentation, and stakeholder management skills
• Strong organizational skills with the ability to manage competing priorities
• Experience creating project plans, timelines, status reports, and risk assessments
• Proficiency with project management tools such as Jira, Asana, Smartsheet, Monday.com, or similar platforms
• Bachelor's degree or equivalent professional experience
• Experience with transit technology, transportation software, mobility platforms, or public sector implementations
• PMP, CAPM, Agile, Scrum, or similar project management certification
• Experience with enterprise SaaS migrations and data integrations
• Background in customer onboarding, professional services, or implementation consulting