Tech Integration Program Manager III (Leave, Absence & Disability)

Aflac, a Fortune 500 company and leader in voluntary insurance products, is seeking a Tech Integration Program Manager III to oversee programs related to Leave, Absence, and Disability. The role involves defining program objectives, managing stakeholder communication, and ensuring alignment with organizational goals while implementing performance metrics to track program success.

Responsibilities:

• Defining the scope, objectives, and deliverables for each program, ensuring alignment with organizational goals
• Establishing effective communication with stakeholders on program status, managing expectations, and resolving issues
• Identifying and allocating resources to maximize efficiency and effectiveness
• Identifying potential risks and developing strategies to mitigate those and continuous monitoring and adjustment of plans as needed
• Implementing performance metrics and KPIs to track program progress and reporting on these metrics to stakeholders and adjusting strategies as needed to ensure program success
• Ensuring that all projects within the program meet the required policies and standards to maintain high quality and performance
• Managing the impact of changes on the program and ensuring that changes are implemented smoothly and effectively
• Performs other duties as required

Requirements:

• Strong knowledge and excellent proficiency in methodologies such as Agile, Scrum
• Ability to converse fluently with technical teams and make informed decisions about technology
• Excellent verbal and written communication skills to effectively convey ideas, updates, and feedback to various stakeholders
• Excellent analytical skills to interpret data, track program performance, and make data-driven decisions
• Ability to think critically and solve problems creatively
• Ability to adapt to changing circumstances and pivot strategies as needed
• Extensive experience in program management and a deep understanding of technology landscapes
• Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
• 8+ years of project management, program management, Operations/IT Management, or work-related experience
• Or an equivalent combination of education and experience
• Leave, Absence & Disability Insurance domain experience
• Mulesoft, Salesforce and SQL experience
• Jira and Confluence Management, cloud system delivery experience