Tech Integration Program Manager III (Leave, Absence & Disability)

Aflac is a Fortune 500 company and an industry leader in voluntary insurance products. The Tech Integration Program Manager III will oversee program management within the Leave, Absence & Disability domain, ensuring alignment with organizational goals and effective communication with stakeholders.

Responsibilities:

• Defining the scope, objectives, and deliverables for each program, ensuring alignment with organizational goals
• Establishing effective communication with stakeholders on program status, managing expectations, and resolving issues
• Identifying and allocating resources to maximize efficiency and effectiveness
• Identifying potential risks and developing strategies to mitigate those and continuous monitoring and adjustment of plans as needed
• Implementing performance metrics and KPIs to track program progress and reporting on these metrics to stakeholders and adjusting strategies as needed to ensure program success
• Ensuring that all projects within the program meet the required policies and standards to maintain high quality and performance
• Managing the impact of changes on the program and ensuring that changes are implemented smoothly and effectively
• Performs other duties as required

Requirements:

• Strong knowledge and excellent proficiency in methodologies such as Agile, Scrum
• Ability to converse fluently with technical teams and make informed decisions about technology
• Excellent verbal and written communication skills to effectively convey ideas, updates, and feedback to various stakeholders
• Excellent analytical skills to interpret data, track program performance, and make data-driven decisions
• Ability to think critically and solve problems creatively
• Ability to adapt to changing circumstances and pivot strategies as needed
• Extensive experience in program management and a deep understanding of technology landscapes
• Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field
• 8+ years of project management, program management, Operations/IT Management, or work-related experience
• Or an equivalent combination of education and experience
• Leave, Absence & Disability Insurance domain experience
• Mulesoft, Salesforce and SQL experience
• Jira and Confluence Management, cloud system delivery experience