Sr. Product Manager, Ting Data Products

Whisker Labs is the company behind Ting, an electrical fire prevention sensor active in over 1.3 million homes across North America. They are seeking a Senior Product Manager to build Ting Data Products into a scaled product line, focusing on strategy, customer relationships, and product delivery.

Responsibilities:

• Set the North Star direction for Ting Data Products and the strategy to realize the vision in concert with company leadership
• Be the in-house expert on grid data needs — what grid teams use today and what they would use if they could get it. Run discovery, build durable feedback loops, and translate insight into the product roadmap
• Define a focused set of data products — APIs, files, dashboards, alerts — built on common foundations that serve many customers. Decide what to build, what to package, and how customers will integrate
• Define and ship the roadmap to make progress towards the vision. Partner with design and engineering to shape the scope of each release and ensure a high-quality customer experience. Measure customer and business impact after each release
• Shape positioning, messaging, pricing and packaging, sales enablement, and launch plans. Be the product’s authority in sales conversations and customer demos
• Build the roadmapping, prioritization, and release-planning practices this product line needs as it scales
• Use modern AI tools fluently across research, prototyping, writing, and analysis — at the pace senior PMs are now expected to work

Requirements:

• 8+ years of product management experience, primarily in B2B
• 3+ years building data products — APIs, real-time feeds, structured datasets, or other customer-facing data offerings
• Strong understanding of how data buyers consume third-party data — what teams need from a data product they can rely on day-to-day
• Engineering background strongly preferred — you can sketch an API, reason about pipeline tradeoffs, and hold your own in architecture conversations
• An appetite to go deep on the underlying domain: electrical telemetry and grid operations
• Excellent communication, presentation skills, and executive presence
• Comfortable carrying both technical and business conversations in customer settings, from utility engineers to utility VPs
• Track record of translating ambiguous customer needs into repeatable product requirements that serve multiple buyers
• Strong instinct for pricing, packaging, and what makes a B2B data product commercially viable
• 3+ years in a growth-stage startup environment — you're at home with ambiguity, pace, and the swings of building something new
• AI-native operator. You can name the specific AI tools and workflows you use day-to-day and explain how they've changed what you produce and how fast
• A natural bridge between engineers and business stakeholders
• Process-minded in a builder's way: lightweight processes that scale with the team, not for their own sake
• Experience building data products from sensor or hardware-generated data
• Experience with electric utilities or other institutional buyers of grid or infrastructure data
• Familiarity with utility operations, distribution engineering, or grid planning workflows